Employee Benefits Account Coordinator

HUB International

Account Coordinator providing administrative support in employee benefits insurance sector at HUB International. Managing ID cards, census data, and claims support while collaborating with clients and carriers.

Posted 5/19/2026full-timeLake Forest • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $29 - $35 per hourWebsite

About the role

Key responsibilities & impact

ID Card Management: Generate and manage employee ID cards, ensuring accuracy and timely distribution.
Collaborate with carriers to address ID card-related inquiries and discrepancies.
Census Data Administration: Assist in the collection, organization, and maintenance of client census data.
Work closely with Account Managers to ensure accuracy and completeness in census data reporting.
Carrier Relations Support: Facilitate communication between clients and insurance carriers.
Assist in resolving administrative issues, inquiries, and coordination with carriers.
Claims Support: Provide administrative support in the claims process, ensuring accurate and efficient handling of claims-related documentation.
Collaborate with carriers to address inquiries and facilitate timely claims resolution.
Client Interaction: Serve as a responsive point of contact for clients on administrative matters.
Coordinate with Account Managers to address client needs and concerns.
Documentation and Record Keeping: Maintain organized and accurate records of ID cards, census data, carrier communications, and claims-related documentation.
Team Collaboration: Work collaboratively with Account Managers and other team members to ensure a cohesive and streamlined workflow.
Assist in team initiatives and projects as needed.

Requirements

What you’ll need

Proven administrative/customer service experience, preferably in the employee benefits insurance industry.
High school diploma or equivalent
Strong organizational and multitasking skills.
Detail-oriented with a focus on accuracy in administrative tasks.
Excellent communication and interpersonal skills.
Proficiency in MS Excel, Word, and Outlook.
Ability to work collaboratively in a team-oriented environment.
Life & Health Insurance License required or willingness to obtain.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

administrative supportclaims processingdata organizationrecord keepingcensus data managementID card management

Soft Skills

organizational skillsmultitaskingdetail-orientedcommunication skillsinterpersonal skillsteam collaboration

Certifications

Life & Health Insurance License