Account Representative – Employee Benefits

HUB International

Account Representative managing Employee Benefits for a diverse client portfolio at HUB International. Collaborating with teams to ensure client satisfaction and compliance with benefits administration.

Posted 5/17/2026full-timeNewport Beach • California • 🇺🇸 United StatesJunior💰 $70,000 - $74,000 per yearWebsite

About the role

Key responsibilities & impact

Assists with the design of annual benchmarking reports and strategy recommendation based on findings
Maintains client relationships, supports client retention, maintains strong carrier relationships, and understands client needs
Responds to all phone calls and inquiries within 24 hours of receipt
Assists with the management of claims and coverage issue resolution
Provides assistance with clients’ billing and eligibility audits
Advises and guides clients in compliance matters
Educates clients on all Value-Added Services
Assists with the preparation of open enrollment (OE) packets including Employee Guides, SBCs, disclosure notices
Develops open enrollment presentations in Microsoft PowerPoint and assists with benefits webinars for employees and HR Managers
Collaborates with Marketing Department on the creation and distribution of communication materials

Requirements

What you’ll need

1-2 years of related benefits experience
Bachelor’s degree preferred

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

benchmarkingclaims managementbilling auditscomplianceopen enrollment preparationpresentation developmentemployee guides creationSBCsdisclosure notices

Soft Skills

client relationship managementclient retentioncommunicationcollaborationproblem resolutioncustomer serviceadvisingguidance