Associate Account Manager – Personal Lines Insurance

HUB International

Associate Account Manager supporting insurance account managers with client communication and billing. Handling administrative tasks and preparing renewal documents for clients in a hybrid setting.

Posted 5/10/2026full-timeChicago • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

About the role

Key responsibilities & impact

Provide administrative support for department Account Managers
Effectively communicate with account managers and clients via email, phone and in person mediums
Handle incoming correspondence from lenders
Ability to handle billing questions from our clients and utilize carrier resources for solutions
Reach out to clients to gather information when necessary per account manager and/or carrier request
In conjunction with Account Managers, remarket our clients as needed and bind coverage
Review accounts that have been flagged on policy renewal reports and communicate with Account Managers on remarket strategy
When prompted from an Account Manager, review and/or remarket client accounts and provide feedback to the Account Manager or direct to the client
Make contact with clients prior to renewal advising of review in process
Prepare renewal summaries document in client database for VIP Clients
Prepare coverage renewal checklist for pro-active client segments
Proactively assist with communication between carriers and Account Managers

Requirements

What you’ll need

Must obtain Property & Casualty license within 90 days
Superior customer service and problem-solving skills
Ability to work in a team environment
Ability to multi-task and handle multiple projects with individual deadlines

Benefits

Comp & perks

health/dental/vision/life/disability insurance
FSA
HSA
401(k) accounts
paid-time-off benefits such as vacation, sick, and personal days
eligible bonuses, equity and commissions for some positions

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

superior customer serviceproblem-solvingteamworkmulti-taskingcommunication

Certifications

Property & Casualty license