Senior Account Manager – Employee Benefits, Major Markets

HUB International

Senior Account Manager managing employee benefits for large-group clients at HUB International. Collaborating with teams to enhance client services and ensure compliance within the benefits structure.

Posted 5/8/2026full-timeChicago • Illinois, Wisconsin • 🇺🇸 United StatesSenior💰 $80,000 - $120,000 per yearWebsite

About the role

Key responsibilities & impact

Maintains and grows client relationships for major market accounts with complex, multi-carrier benefit structures
Collaborates on multi-year strategic plans including plan design optimization, cost containment, and benchmarking for large-group employers
Manages claims and coverage issue resolution when elevated from HR, navigating self-funded plan administration and multi-carrier environments
Advises clients on compliance matters (ACA, ERISA, COBRA, state mandates) and provides ongoing compliance reporting
Facilitates open enrollment preparation including SBCs, disclosure notices, benefit booklets, and employee presentations/webinars when not handled by Account Administrator or Account Executive
Manages new carrier, plan, or vendor implementations including benefits administration system build-out and project management
Handles renewal preparation, financial analysis of renewal offers, and carrier negotiations for large-group accounts
Assists in the RFP process including census preparation, online quoting, proposal development, and stop-loss marketing
Provides benchmarking reports (annually, quarterly, or monthly) with claims experience analysis and peer comparisons
Assists with billing and eligibility audits; conducts independently when not handled by Account Administrator
Performs contract review; facilitates SPD Wraps, Cafeteria/POP Plan documents, and 5500 preparation
Installs and maintains client-specific data in BenefitPoint
Prepares master group files, client contact sheets, and carrier files
Provides mentorship to Account Administrators and Assistant Plan Analysts
Attends continuing education training; follows HUB Broker Standards

Requirements

What you’ll need

Active Life & Health License
Minimum 5 years of EB account management experience, preferably with large or major market accounts (500+ lives minimum)
Knowledge of self-funded and level-funded plan arrangements
Client-facing experience presenting to HR leadership at large employers
Proficiency in MS Excel
Bachelor’s degree (4-year degree) Preferred:
Experience with BenefitPoint or comparable agency management systems
Industry designations (CEBS, GBA, RHU, or REBC)
Experience with multi-state employer groups or multi-location accounts

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

claims managementcompliance reportingfinancial analysisproject managementdata analysiscontract reviewbenefits administrationRFP processbenchmarkingopen enrollment preparation

Soft Skills

client relationship managementcollaborationmentorshippresentation skillsnegotiationproblem-solvingorganizational skillscommunicationstrategic planningleadership

Certifications

Life & Health LicenseCEBSGBARHUREBC