Senior Account Manager

HUB International

Manage an assigned book of business at HUB International, ensuring client retention and service quality. Collaborate with the team while mentoring junior staff in a hybrid work setting.

Posted 4/22/2026full-timeGrand Rapids • Missouri • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Manages a book of business generally in excess of $500k in revenue, depending on the complexity or number of accounts.
Provide quality customer service to existing accounts with a goal of 93% retention or more.
Collaborate within a team that includes Producers, Sr. Account Managers, and Associate Account Managers.
Mentor, support, and train Associate Account Managers and Team Assistants, as necessary.
Ensure accurate maintenance of client information in EPIC
Special projects and all other duties, as assigned

Requirements

What you’ll need

School Degree, or Equivalent
3-5+ years in a Commercial Lines role on the agency side
Experience working in the middle market with accounts averaging $15k in revenue and above
Intermediate excel skills
Strong communication
P&C License
Willingness to travel, on occasion

Benefits

Comp & perks

Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Service Awards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

customer serviceaccount managementintermediate excel skills

Soft Skills

communicationmentoringteam collaboration

Certifications

P&C License