Customer Service Representative

HR SKILLS MAROC

Remote Customer Service Representative serving as a point of contact for clients, providing information and scheduling appointments. Maintaining records and ensuring a positive customer experience in a flexible remote environment.

Posted 6/24/2026full-timeRemote • New York • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Communicate professionally with clients and customers
Answer general questions and provide information regarding available services
Schedule, confirm, and coordinate virtual appointments
Assist with customer follow-ups when necessary
Maintain accurate customer records and account information
Update internal systems and databases
Document interactions and important customer information
Ensure a professional and positive experience during all customer interactions
Work closely with team members and supervisors to support daily operations
Follow company procedures and communication standards

Requirements

What you’ll need

Website LinkedIn All Job Openings 2 - 10 employees Founded 2020 🎯 Recruiter 👥 HR Tech 📚 Education Recruitment
HR Tech
Education HR SKILLS MAROC is a Morocco-based human resources consultancy that provides recruitment, training, HR outsourcing, payroll management, legal compliance, and digitalization services to companies. The firm offers customized HR solutions including coaching, professional development programs, sector-specific and soft-skills training, templates and resources, and strategic HR advisory to optimize workforce management and support business growth.

Benefits

Comp & perks

Fully remote work environment
Flexible work schedule
Stable hourly compensation
Bonus opportunities
Professional and supportive team culture
Long-term growth potential
Ongoing training and development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

professional communicationcustomer serviceschedulingcoordinationcustomer follow-uprecord maintenancedocumentationteam collaborationoperational supportadherence to procedures