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Care Manager
Houston HealthcareCare Manager Assistant supporting Emory Healthcare care managers with records, coordination, clerical tasks, and discharge appeals. Day-shift role serving Warner Robins and Perry, Georgia.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates proficiency in medical office operations, including customer service, records maintenance, and compliance with privacy laws. Capable of effectively coordinating with various departments and managing documentation for care management.
Highest-signal resume keywords
Medical Office ExperienceCustomer Service KnowledgePrivacy Laws KnowledgeBasic Medical TerminologyClerical Assistance Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Records MaintenanceBasic Medical TerminologyOffice Equipment OperationClerical AssistanceDocumentation Management
Soft Skills
Cooperative Working RelationshipsCommunication Skills
Tools & Technologies
Personal ComputerSoftware ApplicationsCopiersFax Machines
Industry Keywords
CMS-required FormsIMMMOONsDischarge Appeals
About the role
Key responsibilities & impact- Support Care Managers under close supervision
- Provide reception, records maintenance, and general clerical assistance
- Coordinate with hospital departments and external customers
- Respond promptly to phone inquiries
- Respond timely to required written documentation
- Maintain files, logs, and registers for Care Managers
- Distribute CMS-required forms such as IMM and MOONs
- Complete discharge appeals
Requirements
What you’ll need- High School graduate or GED equivalent
- Two (2) years medical office experience or an equivalent combination of education and administrative experience
- Knowledge of customer service concepts and practice
- Knowledge of privacy laws and regulations
- Knowledge of basic medical terminology
- Skill in operating a personal computer utilizing a variety of software applications
- Skill in operating office equipment such as copiers and fax machines
- Skill in establishing and maintaining cooperative working relationships with others
- No certification, registration, or licensure required
Benefits
Comp & perks- Equal opportunity employment
- Reasonable accommodations for qualified individuals with disabilities