HORBACH

Sales Setter – Full-time

HORBACH

full-time

Posted on:

Location Type: Hybrid

Location: Hamburg • 🇩🇪 Germany

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Job Level

Mid-LevelSenior

About the role

  • Outbound telephone contact: You approach prospective customers using a clear call script.
  • Appointment management: You coordinate and schedule consultation appointments in a structured and reliable manner.
  • Preparation and follow-up: You prepare customer appointments using checklists and document the outcomes accurately.
  • Team support: You assist consultants in day-to-day tasks — e.g., with preparation, documentation, and follow-up.
  • Data maintenance: You keep customer information in the system up to date and complete.
  • Event support: You occasionally attend customer events or workshops and take on defined responsibilities there.

Requirements

  • You work in a disciplined, organized, and careful manner.
  • You thrive in clear structures and defined routines.
  • You communicate by phone in a friendly, calm, and reliable manner.
  • You implement clear instructions reliably and document conscientiously.
  • Experience in customer contact, administration, or organization is a plus but not required.
Benefits
  • Clear processes & defined structures: For smooth workflows and efficient work.
  • Systematic onboarding: Over 2–4 weeks you'll be trained step by step — with clear checklists and guides.
  • A stable environment: Regular working hours, fixed responsibilities, and a reliable team.
  • Structured teamwork: Everyone knows their area — collaboration is based on responsibility and order.
  • Planning security: We think long-term — in years, not projects.
  • Modern ways of working: Structured environment, digital tools, clear communication.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
organizeddisciplinedcarefulfriendly communicationcalm communicationreliable communicationconscientious documentationteam supportcustomer contactadministration