Resident Architect – LATAM

Honeycomb.io

Resident Architect for Honeycomb.io working with clients to implement observability solutions and practices. Leading technical engagement and providing mentorship in telemetry data management.

Posted 6/15/2026full-timeRemote • 🇧🇷 BrazilMid-LevelSenior💰 R$433,500 - R$510,000 per yearWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsGoGoogle Cloud PlatformJavaJavaScriptKubernetes.NETPythonRubyTerraform

About the role

Key responsibilities & impact

Lead customers in the strategic application of Honeycomb and Observability practices to meet their stated technical and business goals, including shaping how their telemetry data is structured, governed, and used across their organization
Partner with Customer Success Managers and Account Executives to articulate the Honeycomb value proposition, vision, and strategy at the executive and technical levels
Act as a trusted advisor on telemetry schema design and data modeling, helping customers think through how to structure events, attributes, and relationships so their data is queryable, meaningful, and durable over time
Become a subject-matter expert in the practice of Sampling and the operations of our Refinery sampling, advising customers on sampling strategies that balance cost, fidelity, and operational insight
Work hands-on with, teach, coach, and mentor engineering teams and leaders in Observability, SRE concepts, and instrumentation best practices
Advise customers on how to establish and evolve telemetry ownership and standards within their engineering organizations, including how to build internal documentation, naming conventions, and attribution practices that scale
Troubleshoot and develop both technical and sociotechnical solutions to customer issues in ways that discrete roles (like Support and Engineering teams) cannot
Create high-quality, reusable content including trainings, talks, blog posts, white papers, demos, and reference architectures
Represent the voice of the customer in internal meetings with Engineering and Product Management, bringing pattern-level insights from the field
Stay current on Honeycomb technologies, product offerings, and the broader observability ecosystem

Requirements

What you’ll need

Deep understanding of OpenTelemetry, its projects, components, SDKs, and ecosystem, along with the ability to guide customers through complex instrumentation decisions
Strong intuition for how telemetry data should be modeled and organized: what makes an event schema useful vs. noisy, how to think about cardinality, and how to design for long-term queryability
The ability to understand application's architecture and flow well enough to instrument it effectively and advise others doing the same
Working knowledge of popular cloud platforms (AWS, GCP, or Azure), Infrastructure-as-Code tooling (Terraform, Kubernetes, Helm), and CI/CD platforms and practices (CircleCI, GitHub Actions, etc.)
Previous experience in Software Development or System Operations, with a strong preference for candidates who have worked on distributed systems at scale
Fluency in at least one of: Ruby, Python, Go, JavaScript, Java, or .NET, familiarity with multiple languages and/or frameworks is a strong plus
Excellent written and verbal technical communication skills, with the ability to tailor depth and framing for both engineering teams and technical leadership.

Benefits

Comp & perks

A stake in our success - generous equity with employee-friendly stock program
It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
Time to recharge with unlimited PTO
A distributed-first mindset and culture (really!)
Home office, co-working, and internet stipend
Full benefits coverage for employees, with additional coverage available for dependents
Up to 16 weeks of paid parental leave, regardless of path to parenthood
Annual development allowance
And much more...

ATS Keywords

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Hard Skills & Tools

OpenTelemetrytelemetry schema designdata modelinginstrumentationcloud platformsInfrastructure-as-CodeCI/CDRubyPythonGo

Soft Skills

technical communicationmentoringtroubleshootingadvisingcollaborationcustomer advocacycontent creationstrategic thinkingcoachingleadership