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Senior Solution Architect – EMEA
Honeycomb.ioSenior Solution Architect partnering with sales leadership to drive complex technical strategies for observability solutions at Honeycomb. Engaging with world-class engineering teams for impactful outcomes.
Tech Stack
Tools & technologiesCloudDistributed SystemsKubernetes
About the role
Key responsibilities & impact- Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
- Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
- Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
- Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
- Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
- Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
- Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
- Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
- Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
- Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
- Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
- Mentor more junior Solution Architects through collaboration, coaching, and shared learning.
Requirements
What you’ll need- 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
- Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
- Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
- Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
- Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
- Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
- Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
- Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
- Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
- A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
- Strong judgment, autonomy, and follow-through in fast-moving deal environments.
- A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
- A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
- Familiarity with MEDDPICC or Command of the Message is a plus.
- Willingness to travel ~20% for customer engagements, field events, and internal collaboration.
Benefits
Comp & perks- A stake in our success - generous equity with employee-friendly stock program
- It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
- Time to recharge with unlimited PTO
- A distributed-first mindset and culture (really!)
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- And much more...
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
solution architecturesales engineeringtechnical evaluationsobservabilitydistributed systemsdistributed tracingOpenTelemetrycloud environmentsKubernetesAPI-driven architectures
Soft Skills
consultative communicationsolutioning skillsjudgmentautonomycollaborationmentorshipcoachingadaptabilitypresentation skillsstakeholder management