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Senior Solution Architect – EMEA
Honeycomb.ioSenior Solution Architect managing technical strategy for complex sales with B2B SaaS. Leading discovery and solution design, mentoring junior architects, and collaborating across teams.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
solution architecturesales engineeringtechnical evaluationsobservabilitydistributed systemsdistributed tracingOpenTelemetrycloud environmentsKubernetesAPI-driven architectures
Soft Skills
consultative communicationsolutioning skillsjudgmentautonomycollaborationmentorshipcoachingadaptabilitypresentation skillsstakeholder management
Tools & Technologies
Honeycombcontainerscloud providerinstrumentation strategyintegration troubleshootingPOC managementMEDDPICCCommand of the Messagetechnical content creationdemo assets
Industry Keywords
B2B SaaSenterprise accountscommercial accountsengineering teamstechnical sales cyclesrisk identificationgo-to-market motionfield insightbusiness outcomesstakeholder engagement
Tech Stack
Tools & technologiesCloudDistributed SystemsKubernetes
About the role
Key responsibilities & impact- Own the technical strategy for complex sales opportunities, partnering closely with Account Executives and sales leadership to move deals forward.
- Lead discovery, solution design, and technical validation for customer environments with multiple stakeholders and competing requirements.
- Run complex evaluations and proofs of concept end-to-end, including success criteria, technical execution, risk identification, and debrief.
- Translate customer architectures into clear solution narratives that connect Honeycomb’s platform to engineering priorities and business outcomes.
- Deliver compelling demos, workshops, and technical presentations tailored to audiences ranging from practitioners to director-level stakeholders.
- Get hands-on when it matters: support instrumentation strategy, troubleshoot integration issues, and help customers prove value in real environments.
- Manage competitive evaluations and bake-offs with strong judgment, disciplined execution, and a clear point of view on Honeycomb’s differentiation.
- Identify technical and strategic risks across active deals and proactively adjust the evaluation approach when needed.
- Partner across Sales, Product, Field Engineering, Marketing, and DevRel to unblock deals and improve the overall go-to-market motion.
- Contribute reusable architectures, demo assets, and technical content that increase team effectiveness and scale best practices.
- Bring structured field insight back into the company to help inform product feedback, messaging, and technical strategy.
- Mentor more junior Solution Architects through collaboration, coaching, and shared learning.
Requirements
What you’ll need- 5+ years of pre-sales, solution architecture, sales engineering, or customer-facing technical experience in B2B SaaS.
- Experience supporting complex technical sales cycles with multiple stakeholders, ideally in enterprise or commercial accounts with sophisticated engineering teams.
- Strong solutioning skills and the ability to turn ambiguous customer needs into clear technical approaches and evaluation plans.
- Deep working knowledge of observability, distributed systems, distributed tracing, and OpenTelemetry.
- Hands-on fluency with modern cloud environments, containers, Kubernetes, API-driven architectures, and at least one major cloud provider.
- Ability to troubleshoot instrumentation and integration issues across a range of languages, frameworks, and deployment patterns.
- Experience owning POCs or technical evaluations, including defining success criteria, managing risk, and driving toward measurable outcomes.
- Strong consultative communication skills, with the ability to tailor technical messaging across practitioners, architects, and director-level stakeholders.
- Credibility with developer, platform, SRE, and engineering-led audiences through both technical depth and business context.
- A clear point of view on Honeycomb’s value and differentiation in the observability landscape.
- Strong judgment, autonomy, and follow-through in fast-moving deal environments.
- A collaborative, low-ego working style with the ability to pull in cross-functional partners when the situation calls for it.
- A mentorship mindset and desire to make the team stronger through coaching, documentation, and reusable work.
- Familiarity with MEDDPICC or Command of the Message is a plus.
- Willingness to travel ~20% for customer engagements, field events, and internal collaboration.
Benefits
Comp & perks- A stake in our success - generous equity with employee-friendly stock program
- It’s not about how strong of a negotiator you are - our pay is based on transparent levels relative to experience
- Time to recharge with unlimited PTO
- A distributed-first mindset and culture (really!)
- Home office, co-working, and internet stipend
- Full benefits coverage for employees, with additional coverage available for dependents
- Up to 16 weeks of paid parental leave, regardless of path to parenthood
- Annual development allowance
- And much more...