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Technical Services Consultant – Junior
Honda BrasilSupport Technician providing technical analysis and support in automotive for Honda. Collaborating with dealership networks and ensuring customer satisfaction through technical excellence.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills in warranty requests and claims processes, with a focus on technical support and continuous improvement in the automotive sector. Proficient in creating and analyzing departmental metrics while effectively communicating results to stakeholders.
Highest-signal resume keywords
Technical AnalysisWarranty Claims ProcessingMicrosoft Office ProficiencyAutomotive Sector KnowledgeBachelor's Degree in Engineering
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Technical AnalysisWarranty Claims ProcessingDepartmental Metrics AnalysisTechnical SupportContinuous Improvement Processes
Soft Skills
CuriosityWillingness to LearnCustomer Satisfaction Focus
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Automotive SectorTechnical KnowledgeReplacement Parts
About the role
Key responsibilities & impact- Analyze warranty requests and claims processes;
- Perform technical analyses and assessments of replacement parts;
- Create, monitor and analyze departmental metrics and reports;
- Attend follow-up meetings and report results;
- Provide technical support to the dealership network;
- Work directly with products and parts, developing technical knowledge to support analyses;
- Support activities and projects related to continuous improvement of technical processes.
Requirements
What you’ll need- Curiosity and a willingness to learn and grow professionally, contributing to excellence in technical support and the satisfaction of our customers and partners.
- Bachelor’s degree completed or in progress in Engineering, Technology, or related fields;
- Interest in developing technical knowledge in the automotive sector;
- Proficiency with Microsoft Office suite;
- Intermediate English is desirable;
- Valid driver’s license for car and motorcycle;
- Availability for occasional travel.
Benefits
Comp & perks- Our work schedule is flexible, with an hours bank that can be used as needed;
- We offer meal allowance, health insurance, dental plan, life insurance, transportation, childcare assistance for mothers, parking, Wellhub, and PreviHonda;
- Development and engagement programs such as Health and Wellness;
- Discounts on our Honda products;
- Annual bonus;