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Technical Services Consultant – Junior
Honda BrasilSupport Technician providing technical analysis and support in automotive for Honda. Collaborating with dealership networks and ensuring customer satisfaction through technical excellence.
About the role
Key responsibilities & impact- Analyze warranty requests and claims processes;
- Perform technical analyses and assessments of replacement parts;
- Create, monitor and analyze departmental metrics and reports;
- Attend follow-up meetings and report results;
- Provide technical support to the dealership network;
- Work directly with products and parts, developing technical knowledge to support analyses;
- Support activities and projects related to continuous improvement of technical processes.
Requirements
What you’ll need- Curiosity and a willingness to learn and grow professionally, contributing to excellence in technical support and the satisfaction of our customers and partners.
- Bachelor’s degree completed or in progress in Engineering, Technology, or related fields;
- Interest in developing technical knowledge in the automotive sector;
- Proficiency with Microsoft Office suite;
- Intermediate English is desirable;
- Valid driver’s license for car and motorcycle;
- Availability for occasional travel.
Benefits
Comp & perks- Our work schedule is flexible, with an hours bank that can be used as needed;
- We offer meal allowance, health insurance, dental plan, life insurance, transportation, childcare assistance for mothers, parking, Wellhub, and PreviHonda;
- Development and engagement programs such as Health and Wellness;
- Discounts on our Honda products;
- Annual bonus;
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Technical AnalysisWarranty Claims ProcessingDepartmental Metrics AnalysisTechnical SupportContinuous Improvement Processes
Soft Skills
CuriosityWillingness to LearnCustomer Satisfaction Focus
Certifications
Valid Driver's License