Customer Account Manager

homewise GmbH

Account Manager/in im Bereich Immobilienverwaltung für deutschsprachige Kunden in Deutschland. Verantwortlich für Kundenbeziehungen und deren Immobilienverwaltung ohne Verkaufsdruck.

Posted 7/15/2026full-timeRemote • 🇩🇪 GermanyMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication skills in German, effective client management, and precise documentation in property administration. Exhibits a customer-focused approach with a commitment to learning and adapting in the real estate industry.

Highest-signal resume keywords

Fluent German CommunicationClient ManagementProperty AdministrationDocumentation AccuracyTelephone-Based Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Property AdministrationDocumentation AccuracyClient Management

Soft Skills

Strong Communication SkillsCustomer-Focused ThinkingHigh Willingness to LearnStrong Commitment

Tools & Technologies

PC SkillsInternet Proficiency

Certifications & Qualifications

Completed Vocational TrainingDegree (Preferred)

Industry Keywords

Real Estate IndustryDamage ManagementTenant ManagementRe-lettingOwner Requests

About the role

Key responsibilities & impact

Manage your own and growing portfolio of clients
Direct responsibility for clients and their properties (damage management — receiving and commissioning contractors; tenant management — receiving and processing inquiries; re-letting; processing owner requests)
Develop specialist knowledge in property administration
Accurate work in the company system and precise documentation of processes
Customer-focused thinking and acting — NO sales / no sales pressure

Requirements

What you’ll need

Strong communication skills in German (fluent written and spoken)
Confident PC skills and routine use of the Internet
Ideally experience in telephone-based roles and/or the real estate industry
Career changers welcome; then a completed vocational training or degree is required
High willingness to learn and strong commitment

Benefits

Comp & perks

Fixed working hours Monday to Friday from 08:00 – 17:00
Attractive fixed salary
Good development and advancement opportunities
Secure workplace and permanent employment contract
New equipment – you will receive a (nearly) new laptop and accessories
Buddy program – to make your start easy and enjoyable, you will be assigned a colleague as your personal contact
Friendly collegial atmosphere
Cross-functional work and unimpeded communication
Direct collaboration with Heads of Departments and managing directors
Remote option: We offer a flexible work environment that allows you to work from anywhere and optimize your work–life balance