In-Home Care Manager

HomeWell Care Services

Care Manager coordinating assessments, care plans, caregiver supervision, and client support for HomeWell’s Everett in-home care agency. Helping launch and scale a startup serving seniors across Snohomish County and the North Sound.

Posted 8/5/2026full-timeEverett • Washington • 🇺🇸 United StatesJuniorMid-Level💰 $33 - $44 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care management processes, client assessment, and compliance with care plans while effectively supervising personnel and coordinating services across agencies. Strong communication and problem-solving skills are essential for advocating for clients and ensuring service satisfaction.

Highest-signal resume keywords

Home Care ExperienceClient AssessmentCare Plan DevelopmentSupervision of Care ProvidersCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Care Management ProcessesClient Assessment PacketsCare Plan ImplementationInfection Control ComplianceDocumentation and Record Keeping

Soft Skills

Attention to DetailProblem SolvingInitiativeAdvocacyInterpersonal Skills

Certifications & Qualifications

Valid Driver's LicenseCriminal Background Check

Industry Keywords

Home HealthCaregiver MatchingClient Care PoliciesService CoordinationClient Satisfaction

About the role

Key responsibilities & impact

Build and refine scalable care management processes, operating standards, and best practices for a new agency
Complete client assessment packets and provide signed agreements to clients or representatives
Develop and implement written care plans with clients or designated representatives
Collect fees for initial services
Introduce caregivers during the first scheduled shift and review care plans and service expectations
Supervise agency personnel delivering client care and ensure compliance with care plans, infection control, emergency procedures, licensing scope, and safety requirements
Communicate regularly with clients and representatives to follow up on service delivery and satisfaction
Perform scheduled and unscheduled in-home client support visits
Conduct reassessments based on agency frequency and changes in client condition or events
Coordinate services involving other care agencies, hospice agencies, facilities, or community services
Serve as a resource for clients and families through education, empowerment, recommendations, and referrals
Investigate client-care and client or employee well-being issues
Document supervision and maintain current client records in agency systems
Provide staff training and education in clients’ homes, by telephone, and in the agency office
Report client and employee information to agency staff for service delivery, caregiver matching, scheduling, and management
Assist with developing and revising client care policies and procedures
Participate in caregiver personnel evaluations

Requirements

What you’ll need

Two years of experience in home care, home health, or a related field
Reliable means of transportation with current insurance and a valid driver’s license
Excellent written and verbal communication skills
Ability to interact effectively with clients, families, care providers, and other professionals
Impeccable follow-up and attention to detail
Ability to exercise initiative, solve problems, and apply sound judgment
Ability to supervise, assess, and evaluate care providers
Ability to advocate on behalf of clients and families
Passion for helping others live with dignity
Positive and professional business image
Must pass a criminal background check
Credentials may affect compensation

Benefits

Comp & perks

401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Performance bonus of 5% and above
401k match – 5%
PTO – 2 weeks, 1st week deposited upon hire; increases to 3 weeks PTO after minimum service commitment
Mileage reimbursement
Cellphone and Internet Stipend
Health Insurance; after minimum service commitment
On-call differential
Hybrid work arrangement
Flexible work from home options
Continuous learning and engagement
Professional training and education opportunities