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Director of Strategy – Business Operations
Home SolutionsDirector of Strategy & Business Operations at Home Solutions driving profit and scaling business operations across customer acquisition.
About the role
Key responsibilities & impact- Own and drive high-impact, cross-functional initiatives with clear P&L accountability.
- Evaluate, prioritize, and execute new growth opportunities across channels, markets, and services.
- Set the roadmap for improving unit economics and marketplace efficiency across both consumer and service provider dynamics.
- Identify where we can unlock revenue, expand margins, or eliminate inefficiencies — and lead the implementation.
- Partner with Marketing, Product, Finance, and Operations to improve funnel performance, pricing strategy, and marketplace liquidity.
- Build and oversee the analytical infrastructure (models, dashboards, KPI frameworks) that informs executive decision-making.
- Lead rigorous business cases for major investments, new markets, and expansion bets.
- Monitor core P&L KPIs and proactively surface risks, trade-offs, and opportunities to the executive team.
- Establish scalable systems and processes that strengthen operational discipline as we grow.
- Leverage AI and automation tools to increase team velocity, improve insight quality, and raise performance standards.
- Develop and mentor high-performing operators as the function scales.
Requirements
What you’ll need- 6–10+ years of experience in consulting, investment banking, private equity, strategy, business operations, or senior roles in high-growth companies.
- Proven track record of leading cross-functional initiatives with measurable financial impact.
- Strong P&L fluency — you understand how revenue, costs, pricing, and capital allocation decisions connect.
- Exceptional structured problem-solving and business judgment.
- Comfortable operating in ambiguity and making high-quality decisions with imperfect information.
- Experience building models, evaluating unit economics, and designing performance frameworks.
- Strong executive communication skills — clear, direct, and decisive.
- Experience influencing senior stakeholders and driving alignment across teams.
- AI-native mindset — you leverage LLMs and automation tools instinctively to improve output and efficiency.
- Competitive, high-ownership mentality with a bias toward action.
- Experience in digital marketplaces or growth-driven environments is highly valuable
Benefits
Comp & perks- Health, medical, and vision insurance
- 401(k) match
- Short-term disability coverage
- Cell phone reimbursement
- Flexible time off
- Bi-annual $500 Relax & Recharge bonus
- Learning and development stipend
- Charity Match program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L accountabilityfinancial impact analysisunit economics evaluationperformance framework designanalytical infrastructure developmentbusiness case developmentKPI monitoringstructured problem-solvingdecision-making under ambiguitycross-functional initiative leadership
Soft Skills
executive communicationinfluencing senior stakeholdersdriving team alignmenthigh-ownership mentalitycompetitive mindsetmentoring operatorsoperational disciplinestrategic judgmentadaptabilitycollaboration