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Community Manager – Mobilization Focus
Holding in.PactoCommunity Manager engaging and moderating digital communities in Porto Alegre. Managing community interactions and enhancing engagement mainly through WhatsApp and Telegram.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing and engaging digital communities, with a strong focus on communication strategies and relationship-building. Proficient in identifying community leaders and insights to enhance participation and mobilization efforts.
Highest-signal resume keywords
Digital Community ManagementContent Planning and DistributionCrisis MediationInterpersonal CommunicationCommunity Engagement Strategies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
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Hard Skills
Social CommunicationPublic RelationsMarketingAdvertisingJournalismBusiness AdministrationCommunity ModerationWhatsApp ManagementTelegram ManagementData Analysis
Soft Skills
Excellent CommunicationCoordination SkillsConflict MediationProactive EngagementRelationship Building
Industry Keywords
Digital CommunitiesCommunity EngagementMobilization InitiativesCommunity InsightsParticipative Environment
About the role
Key responsibilities & impact- Manage, moderate and monitor the mandate's digital communities, ensuring an organized, participative environment aligned with communication guidelines.
- Plan and distribute content, informational and institutional materials strategically across communication channels.
- Identify leaders and multipliers, gather community perceptions and consolidate insights on demands, opportunities and trends for the team.
- Develop actions to strengthen community engagement, encouraging active participation and ongoing relationships with supporters.
- Monitor the mandate's schedules and activities, when necessary, to support mobilization initiatives and strengthen connections with communities.
Requirements
What you’ll need- Degree in Social Communication, Public Relations, Marketing, Advertising, Journalism, Business Administration or related fields.
- Experience managing, moderating and engaging digital communities, especially on WhatsApp and Telegram.
- Experience leading large-volume, high-interaction communities.
- Excellent communication, coordination and interpersonal skills.
- Ability to mediate conflicts and act with composure in crisis and moderation scenarios.
- Organized, proactive profile oriented toward engagement and relationship-building with the community.
- Ability to identify opportunities, leaders and insights from community interactions.
- Availability to travel, when necessary, to attend the mandate's schedules and mobilization activities.
Benefits
Comp & perks- Dental plan
- Access to the wellbeing platform (Wellhub)
- Benefits club
- Leisure centers and more.