hmmh AG

Senior Consultant – Salesforce

hmmh AG

full-time

Posted on:

Location Type: Office

Location: Bremen • 🇩🇪 Germany

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Job Level

Senior

Tech Stack

CloudERP

About the role

  • Do you have a knack for CRM and want to shape the future of digital customer relationships with us?
  • As a (Senior) Salesforce Consultant, you will advise renowned clients together with our interdisciplinary team on the digital transformation of their sales and service processes.
  • With your technical know-how and consulting expertise, you will develop scalable, user-centered CRM solutions based on the Salesforce platform: conceived holistically and implemented individually.
  • Provide strategic advice to our clients on digitally aligning sales, service and marketing processes along the Salesforce core clouds (Data Cloud, Sales Cloud, Service Cloud, and where applicable Experience Cloud).
  • Analysis, design and implementation of tailor-made CRM solutions — including customization, workflow automation and integrations.
  • Conduct workshops, requirements analyses and stakeholder interviews, including deriving epics and user stories.
  • Configuration and testing within the Salesforce environment (declarative tools, and where applicable Apex/Flows).
  • Contribute to the continuous development of the platform, prototype and test new AI-based solutions, and advise our clients on digital innovation topics.
  • Collaborate with development teams, e.g. for interfaces to third-party systems such as ERP, commerce or marketing automation.
  • Participate in sales activities, presales and the further development of our Salesforce service portfolio.

Requirements

  • Completed degree in business, (business) informatics/computer science, media or a comparable field.
  • At least 3 years of hands-on experience with Salesforce projects, ideally with Data Cloud or Sales and Service Cloud.
  • Certifications such as Salesforce Administrator, Consultant or Developer are a strong plus.
  • Experience in related areas such as digital commerce, marketing automation or analytics is an advantage.
  • You demonstrate confidence, strong communication skills and the ability to present complex topics clearly.
  • Very good German and English language skills, both written and spoken.
Benefits
  • Experience an open company culture and agile projects with exciting clients, as well as maximum flexibility in your work arrangements.
  • Benefit from our flexible working time models, including flexible hours, part-time, job sharing and the option for remote work.
  • We also support your professional development and continuing education with a range of offerings.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SalesforceCRM solutionscustomizationworkflow automationintegrationsconfigurationtestingApexFlowsdigital transformation
Soft skills
strong communication skillsability to present complex topicscollaborationstrategic advicestakeholder engagementworkshop facilitationanalytical skillsuser-centered designconfidenceinterdisciplinary teamwork
Certifications
Salesforce AdministratorSalesforce ConsultantSalesforce Developer