Roadside Assistant

HMD

Shop Assistant providing road support for HMD Trucking Inc. in San Andres Cholula, Puebla, assisting drivers with mechanical issues and organizing assistance.

Posted 7/19/2026full-timeSan Andres Cholula • 🇲🇽 MexicoJuniorMid-Level💰 $1,000 - $1,500 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in truck and trailer functions, providing effective breakdown assistance and support to drivers. Proficient in communication and collaboration, ensuring quality results under pressure.

Highest-signal resume keywords

Knowledge Of Tractor FunctionsKnowledge Of Trailer FunctionsBasic Knowledge Of Truck Mechanical FunctionsBreakdown Assistance ExperienceProficient In English

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntryPhone CommunicationEmail CommunicationTruck Breakdown AssistanceVendor Coordination

Soft Skills

Ability To Work Under PressureTeam CollaborationIndependent WorkFollowing InstructionsDelivering Quality Results

Industry Keywords

Maintenance ExperienceRoad AssistanceDriver Support

About the role

Key responsibilities & impact

Administrative duties include data entry, daily phone and email communication
Responding to incoming calls and handling appropriately
Answer calls and accommodate drivers with repairs that truck or trailer needs on the road
Assisting drivers on the road with truck breakdowns over the phone
Organizing on the road assistance with vendors throughout the US
Providing coverage for colleagues when needed
Various other support functions as assigned

Requirements

What you’ll need

Knowledge of tractor, trailer functions: 2 years (Required)
Basic knowledge of truck & semi mechanical functions: 2 years (Required)
Previous maintenance or breakdown assistance experience: 2 years (Required)
Proficient in spoken and written ENGLISH (must)
Ability to work under pressure
Ability to work effectively both as a Team member and independently
Ability to follow instructions and deliver quality results

Benefits

Comp & perks

Full private health insurance sponsored by the employer
Paid time off (PTO)
Fun and energetic work environment