Director, Client Solutions Leadership

Hilb Group

Director leading Hilb Group’s insurance placement strategy and client solutions. Improving carrier partnerships, difficult-risk placement, profitability, and team development.

Posted 8/10/2026full-timeOrlando • Florida • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in developing and implementing placement strategies that align with organizational growth, while ensuring compliance with carrier requirements and regulatory standards. Proven ability to lead teams, analyze market conditions, and foster relationships with insurance carriers and stakeholders to enhance client offerings and drive revenue growth.

Highest-signal resume keywords

10+ Years Insurance Industry Experience10+ Years FL Marketing Leadership2-20 LicenseComprehensive Written And Verbal Communication SkillsStrong Interpersonal And Leadership Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Placement Strategy DevelopmentMarket AnalysisProduct Performance MonitoringRisk EvaluationData AnalysisOperational Improvement IdentificationExecutive-Level ReportingMarket IntelligenceCarrier DiversificationPlacement Efficiency

Soft Skills

High Energy And EnthusiasmMotivationSelf-DirectionCollaborationContinuous Improvement

Certifications & Qualifications

2-20 License

Industry Keywords

Insurance IndustryCarrier RelationshipsUnderwriting GuidelinesRegulatory StandardsMarket AccessClient SatisfactionPlacement ProfessionalsAccount ExecutivesSales TeamsStrategic Planning

About the role

Key responsibilities & impact

Develop and implement a comprehensive placement strategy aligned with organizational growth goals and incentives
Evaluate market conditions, carrier appetites, and emerging insurance products to identify opportunities for clients and producers
Lead initiatives to improve market access, carrier diversification, and placement efficiency
Monitor product performance and placement trends to maximize retention, profitability, and client satisfaction
Build and maintain relationships with insurance carriers, wholesalers, MGAs, and underwriting partners
Serve as the primary escalation point for complex placement issues and market challenges
Represent the organization during carrier meetings and strategic planning sessions
Provide guidance and support for account placements
Collaborate with platform executive team, producers, sales leads, line of business leads, account executives, and placement specialists to secure optimal coverage solutions
Review and evaluate difficult-to-place risks and recommend market strategies
Ensure compliance with carrier requirements, underwriting guidelines, and regulatory standards
Support sales teams with market intelligence, product expertise, and competitive positioning
Partner with leadership to develop strategies for revenue growth and enhanced client offerings
Participate in large account pursuits and key prospect presentations
Lead, mentor, and develop placement professionals and market specialists
Foster a culture of collaboration, accountability, and continuous improvement
Support succession planning and talent development within the placement function
Analyze placement metrics, carrier performance, hit ratios, revenue trends, and profitability
Develop executive-level reporting and recommendations for leadership
Utilize data to identify opportunities for operational improvements and strategic growth
Monitor carrier concentration and market utilization to ensure balanced relationships

Requirements

What you’ll need

10+ years in FL marketing leadership
10+ years insurance industry experience
2-20 license required
College preferred but not required
Comprehensive written and verbal communication skills
High energy and enthusiasm
Strong interpersonal, motivation, and leadership skills
Willingness to self-direct and work independently

Benefits

Comp & perks

Company Paid Life Insurance
Long-Term and Short-Term Disability
Medical, Dental, Vision and FSA/HSA plans
401(k) with company match
Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance
Legal and Identity Protection
Pet benefits
Generous PTO
Career and professional development
An awesome team of professionals!