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Highmark Health

Associate Internal Business Systems Analyst

Highmark Health

Business Systems Analyst performing analysis tasks and supporting stakeholders at healthcare organization. Involves handling user inquiries, system enhancements, and solutions identification.

Posted 7/10/2026full-timeRemote • Louisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United StatesJuniorMid-Level💰 $25 - $39 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong business analysis capabilities by effectively supporting stakeholders, managing user inquiries, and implementing process changes. Proficient in tracing business requirements to test plans while collaborating with experienced colleagues.

Highest-signal resume keywords
Business AnalysisStakeholder SupportProcess Change ImplementationProject Management Professional (PMP)Lean/Six Sigma

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Requirements TracingTest Plan DevelopmentOperational AnalysisTechnical Application Experience
Soft Skills
Problem SolvingCollaborationCommunication
Certifications & Qualifications
Project Management Professional (PMP)
Industry Keywords
Customer ServiceClaimsEnrollmentBilling

Tech Stack

Tools & technologies
PMP

About the role

Key responsibilities & impact
  • Performs business analysis tasks by supporting stakeholders of a specific system application(s)
  • Handles user inquiries/issues and enhancements to the system
  • Works with stakeholders to identify solutions that may include training and process change
  • Traces business requirements through to test plans and cases
  • Develops experience and competence working closely with experienced colleagues

Requirements

What you’ll need
  • High School Diploma/GED
  • 1 - 3 years in a relevant operational area (e.g. customer service, claims, enrollment and billing)
  • 0 - 1 years of technical application experience
  • Preferred: Bachelor's Degree in Information Systems or Business Administration/Management
  • Preferred: Project Management Professional (PMP)
  • Preferred: Lean/Six Sigma

Benefits

Comp & perks
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Professional development opportunities