Customer Service Representative

Highmark Health

Customer Service Representative managing customer inquiries and concerns for Highmark Health. Engaging customers positively while providing solutions and support.

Posted 6/3/2026full-timeRemote • Louisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United StatesJunior💰 $20 - $27 per hourWebsite

About the role

Key responsibilities & impact

Engages with customers in a confident and compelling manner, performing the full range of customer service duties
Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication
Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center
Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness.
Resolves standard and frequently non-routine, limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes.

Requirements

What you’ll need

Required High School Diploma/GED
1-3 years experience in customer service or call center environment

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs 👤 Account Highmark Health Website LinkedIn All Job Openings 10,000+ employees Founded 1852 ⚕️ Healthcare Insurance 🤝 Non-profit 🌍 Social Impact 💰 $5M Grant on 2021-05 Healthcare Insurance
Non-profit
Social Impact Highmark Health is a healthcare company committed to reinventing the healthcare system and improving its services for everyone. The organization offers a broad range of career opportunities across various fields such as clinical care, technology, finance, and marketing. Highmark Health emphasizes diversity, equity, and inclusion in its workforce, creating a supportive environment for employees from all backgrounds. The company has been recognized for its commitment to disability inclusion, diversity, and military-friendly employment. As an independent licensee of the Blue Cross Blue Shield Association, Highmark Health strives to create remarkable healthcare experiences for its customers and employees alike. Customer Service Representative Job not on LinkedIn 🔥 0 minutes ago ⚜️ Louisiana, North Carolina, +3 more states – Remote 💵 $19 - $27 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Apply Now Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Engages with customers in a confident and compelling manner, performing the full range of customer service duties
Strives to resolve customer concerns in a single interaction via telephone, written, or face to face communication
Responds to a diverse set of customers with an equal level of confidence regardless of the issue at hand
Works independently of support from a senior customer service representative, frequently utilizing the knowledge center
Consistently exceeds results for internal adherence, efficiency, and inquiry timeliness.
Resolves standard and frequently non-routine, limited impact, customer inquiries, comments, and concerns with the most limited escalation consistent with company policies and processes. 🎯 Requirements
Required High School Diploma/GED
1-3 years experience in customer service or call center environment Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Similar Jobs Customer Care Specialist 🔥 1 hour ago MassMutual 5001 - 10000 💸 Finance 💳 Fintech Website LinkedIn All Job Openings Remote Customer Service Associate within Disability Income (DI) Call Center at MassMutual. Developing personalized customer experiences and problem-solving with insurance policies. 🇺🇸 United States – Remote 💵 $45k / year ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Customer Service Representative 🔥 10 hours ago Deluxe 5001 - 10000 💳 Fintech 🛍️ eCommerce 🏦 Banking Website LinkedIn All Job Openings Customer Service Representative managing inbound customer inquiries via phone. Providing effective responses and ensuring exceptional customer experience. 🇺🇸 United States – Remote 💵 $15 - $16 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Care Representative 🔥 10 hours ago MTM, Inc. 1001 - 5000 ⚕️ Healthcare Insurance 🚗 Transport 🌍 Social Impact Website LinkedIn All Job Openings Customer Care Representative handling inbound calls and providing support for MTM Health. Responsible for assisting members, clients, and facilities with their inquiries. 🇺🇸 United States – Remote 💵 $14 / hour 💰 $2.5M Debt Financing on 2016-06 ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required Customer Service Representative, Healthcare 🔥 10 hours ago Sagility 10,000+ employees 📋 Compliance 🔒 Cybersecurity ☁️ SaaS Website LinkedIn All Job Openings Remote Customer Service Representative for healthcare solutions at Sagility. Engage with members and provide exceptional service through calls and inquiries. 🇺🇸 United States – Remote 💵 $11 - $15 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required 🦅 H1B Visa Sponsor Customer Service Return Agent 🔥 12 hours ago SIXT 5001 - 10000 🚗 Transport 👥 B2C 🤝 B2B Website LinkedIn All Job Openings Customer Service Return Agent at SIXT car rental ensuring top-notch rental experiences through customer engagement and vehicle management. Inspecting vehicles and completing transactions accurately while promoting additional services. 🇺🇸 United States – Remote 💵 $25 / hour ⏰ Full Time 🟢 Junior 💝 Customer Support 🚫👨‍🎓 No degree required View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

customer servicecommunicationproblem-solvingindependenceconfidenceefficiencyinquiry resolutioninterpersonal skillsadaptabilityconflict resolution

Certifications

High School DiplomaGED