Business Systems Analyst

Highmark Health

Business Systems Analyst focusing on claims processing and application components at Highmark Health. Collaborating with teams to improve processes and assist in software development.

Posted 5/20/2026full-timeLouisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $68,400 - $105,900 per yearWebsite

Tech Stack

Tools & technologies

SDLC

About the role

Key responsibilities & impact

Work with customers, Software Engineers, Architects, Capability Managers, and other team members to capture capability needs and drive quality business solutions.
Create and maintain deliverables such as business vision, requirements and personalization to different clients, and user interface design.
Participate in the full software development life cycle by actively participating on Agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need.
Support various aspects of requirements testing (e.g. testing plan, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts.
Ensure compliance for required standards and all necessary approvals have been obtained throughout the project lifecycle.
Effectively communicate with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

Requirements

What you’ll need

Minimum Bachelor's Degree in Business Management, Information Systems, or closely related field
Minimum 3 - 5 years in IS/IT
Preferred 1 - 3 years in Lean/Six Sigma experience
Preferred 1 - 3 years in the Health Insurance Industry
Preferred 1 - 3 years in the Healthcare industry
Agile Methodology Certification (e.g., CSM, CSPO)
Familiarity with open systems technologies
Awareness of emerging healthcare IT regulations and trends
Exposure to claims processing software or platforms (e.g., Facets, Amisys, HealthRules)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Agile methodologyLeanSix Sigmarequirements testinguser interface designdefect managementbusiness analysissoftware development life cycletesting planscenario analysis

Soft Skills

communicationcollaborationproblem-solvingdocumentationproject managementcustomer engagementteam leadershipanalytical thinkingadaptabilitystakeholder management

Certifications

Agile Methodology CertificationCertified Scrum Master (CSM)Certified Scrum Product Owner (CSPO)