Pharmacy Strategic Account Executive

Highmark Health

Pharmacy Strategic Account Executive managing existing accounts and relationships across complex, multi-state accounts. Renewing and selling new products to ensure retention and profitable growth.

Posted 5/14/2026full-timeBlue Bell • Pennsylvania • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

This job is responsible for managing a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries.
The incumbent is responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business.
The incumbent is responsible for complex accounts that are multi-state and non-standard and complex, involving multiple, custom products and benefit designs.
Manage and cultivate strategic relationships at senior levels with clients, consultants, and brokers/producers to foster valued business partnerships.
Serve as the primary pharmacy client contact for strategic planning, consultation, and ongoing account management, overseeing a book of business for complex, multi-state, and non-standard accounts.
Proactively engage clients to understand evolving needs, business plans, and financial objectives, driving client retention and satisfaction by ensuring continuous alignment with Highmark’s pharmacy benefit solutions.
Review and present new products, services, capabilities, and technologies to sell assigned product lines, secure pharmacy renewals, and achieve add-on sales to ensure retention, profitability, and growth of existing business.
Analyze customer needs and organizational financial objectives to recommend appropriate pharmacy benefit products and services, including formulary management, clinical programs, specialty pharmacy, and network management.
Develop, implement, and execute comprehensive business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.
Complete and maintain accurate sales projections.
Coordinate all post-sale and ongoing operational aspects of the company's services, communicating effectively with senior-level client executives.
Support customers during the implementation of sales contracts and throughout the relationship by advocating for and resolving escalated pharmacy service issues in a timely and professional manner.

Requirements

What you’ll need

5 years of experience with Client Manager or Consultant role or client-facing role focused on account management, client retention, or sales within the healthcare or pharmacy benefits industry.
Possess and applies broad and in-depth knowledge of the concepts, principles, practices and processes of the specific market
Ability to speak publicly and extemporaneously on a variety of subjects
Presentation, communication and negotiation skills
Organizational skills and the ability to meet deadlines
Creativity and Innovation
Persistence & Resilience
Problem Solving & Influence
Analytical and Logical and Strategic Reasoning/Thinking
Decision Making
Microsoft Office (Excel & Word)
Bachelor’s degree in Bachelors Business Administration/Management, Pharmacy or Science related field.
State specific producer license Life, Accident, & Health must be obtained within 45 days of hire

Benefits

Comp & perks

Health insurance
Flexible working hours
Paid time off
Retirement plans
Professional development opportunities

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementclient retentionsalesformulary managementclinical programsspecialty pharmacynetwork managementbusiness planningsales projectionspharmacy benefit solutions

Soft Skills

presentation skillscommunication skillsnegotiation skillsorganizational skillscreativityinnovationpersistenceresilienceproblem solvingstrategic reasoning

Certifications

state specific producer licenseLife, Accident, & Health license