Senior Business Systems Analyst – Chat Platform
Highmark Health
full-time
Posted on:
Location Type: Remote
Location: Louisiana • Maryland • United States
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Salary
💰 $67,500 - $126,000 per year
Job Level
About the role
- Support analytical aspects of the application product life cycle
- Collaborate with customers on complex issues
- Create business cases and cost sheet analysis
- Analyze data to determine business problems and trends
- Create/execute test cases and provide root cause analysis
- Verify delivery of customer needs and ensure quality delivery
- Mentor Associate and Intermediate Business Systems Analysts
- Lead or participate in moderately complex projects
Requirements
- Bachelor's Degree in Business Management, Information Technology, Information Systems, or related field
- 5 - 7 years in IS/IT
- 3 - 5 years in Lean/Six Sigma
- 3 - 5 years in the Health Insurance Industry
- 3 - 5 years in the Healthcare Industry
- 3 - 5 years of experience with IVR or chatbot technologies
Benefits
- Health insurance
- 401(k) matching
- Flexible working hours
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysistest case creationroot cause analysisbusiness case developmentcost sheet analysis
Soft Skills
collaborationmentoringproject leadershipproblem solvingquality assurance
Certifications
LeanSix Sigma