Customer Implementation Analyst
Highmark Health
full-time
Posted on:
Location Type: Hybrid
Location: Louisiana, Maryland, North Carolina, Pennsylvania, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $25 - $38 per hour
Job Level
Mid-LevelSenior
About the role
- Collaborates with internal stakeholders to understand moderate to complex business requirements and processes related client, product, and benefits configuration solutions.
- Performs standard and custom benefit coding and new client and group installation.
- Translates group and client information into system configuration, including but not limited to client, group, rates, and commissions data.
- Assists in and is accountable for identification, documentation, and escalation of risks, data errors and issues throughout the configuration process.
- Performs both end-to-end and user acceptance testing to ensure high quality of product.
Requirements
- 3 - 5 years of experience in health care industry or other related field
- 3 - 5 years of experience in business analysis, system analysis, or other related function working with logical data structures
- ZELIS/RedCard experience
- High School Diploma/GED
- Associate’s Degree in Healthcare Administration, Business, Information Science or other related field preferred
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefit codingsystem configurationdata analysisend-to-end testinguser acceptance testing
Soft skills
collaborationdocumentationrisk identificationproblem-solving
Certifications
High School DiplomaGEDAssociate’s Degree in Healthcare AdministrationAssociate’s Degree in BusinessAssociate’s Degree in Information Science