Hexie Consulting

Case Manager – Bilingual Spanish/English

Hexie Consulting

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Job Level

Junior

About the role

  • Take ownership and responsibility for the cases assigned to you
  • Communicate regularly with clients throughout the course of their treatment
  • Coordinate with insurance companies and medical providers
  • Collaborate with attorneys and team members to ensure excellent case management
  • Provide exceptional customer service to both internal and external clients
  • Gather, record, and organize documentation related to cases
  • Perform administrative tasks related to case management
  • Maintain organized records and case files

Requirements

  • Native Spanish speaker
  • English level C1 or higher
  • Reliable internet connection
  • Laptop or desktop computer suitable for remote work
  • High School Diploma or equivalent
  • 1+ year of office work experience
  • 1+ year of experience in Personal Injury law
  • 1+ year of experience working in an English-speaking professional environment
  • Fluent English communication (written and spoken)
  • Strong problem-solving skills, particularly over the phone
  • Ability to manage cases persistently and responsibly
  • Ability to build strong relationships with clients and providers
  • Highly organized and detail-oriented
  • Eagerness to learn complex tasks and processes
Benefits
  • No specific benefits mentioned
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case managementdocumentation organizationadministrative tasksoffice work experiencepersonal injury law
Soft Skills
communicationcustomer serviceproblem-solvingrelationship buildingorganizational skillsdetail-orientedeagerness to learn
Certifications
High School Diploma