Senior Account Manager, Sports Practice

Heritage Werks

Senior Account Manager managing client accounts within sports, focusing on relationship management and delivery excellence. Collaborating with the Managing Director to shape account strategy and growth initiatives.

Posted 4/14/2026full-timeAtlanta • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Serve as the primary point of contact for assigned Sports clients, owning day-to-day relationships and overall account performance
Managing 10-15 accounts approximately at one time
Build and maintain strong client relationships and trust
Lead client communications, including regular updates, reporting, and executive-ready presentations
Develop a strong understanding of client business objectives, brand, and communication strategies
Partner with the Managing Director to shape account strategy and identify growth opportunities
Drive retention and organic growth within assigned accounts by expanding value and aligning solutions to client needs
Support proposal development and present recommendations and solutions to client stakeholders
Identify and develop new opportunities and collaborate with internal teams to scope and develop solutions
Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations
Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing)
Set and manage client expectations while aligning internal resources and timelines
Act as a final quality check on deliverables before client delivery
Ensure projects are tracked and progressing efficiently in partnership with internal teams
Identify risks and proactively address gaps and opportunities within accounts
Develop clear account briefs and internal updates to ensure team alignment
Ensure teams have the context and direction needed to execute successfully

Requirements

What you’ll need

Bachelor’s degree
3–6 years of experience in client service, account management, or program management
Experience in agency, consulting, or client-facing environments
Experience working with sports organizations, teams, or leagues (preferred)
Strong communication and presentation skills
Proven ability to manage client relationships and deliver programs
Experience working cross-functionally
Ability to influence without direct authority

Benefits

Comp & perks

Competitive Salary
Medical, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementprogram managementproposal developmentclient communicationsreportingpresentation skillsproject management

Soft Skills

client relationship managementcommunication skillstrust buildinginfluencingcross-functional collaborationstrategic thinkingproblem-solving

Certifications

Bachelor's degree