Heritage Werks

Senior Account Manager, Sports Practice

Heritage Werks

full-time

Posted on:

Location Type: Hybrid

Location: Atlanta • United States

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Job Level

Senior

About the role

  • Serve as the primary point of contact for assigned Sports clients, owning day-to-day relationships and overall account performance
  • Managing 10-15 accounts approximately at one time
  • Build and maintain strong client relationships and trust
  • Lead client communications, including regular updates, reporting, and executive-ready presentations
  • Develop a strong understanding of client business objectives, brand, and communication strategies
  • Partner with the Managing Director to shape account strategy and identify growth opportunities
  • Drive retention and organic growth within assigned accounts by expanding value and aligning solutions to client needs
  • Support proposal development and present recommendations and solutions to client stakeholders
  • Identify and develop new opportunities and collaborate with internal teams to scope and develop solutions
  • Oversee execution of client programs, ensuring alignment with strategy, timelines, and quality expectations
  • Coordinate cross-functional teams (archival, research, project management, creative, media, finance, billing)
  • Set and manage client expectations while aligning internal resources and timelines
  • Act as a final quality check on deliverables before client delivery
  • Ensure projects are tracked and progressing efficiently in partnership with internal teams
  • Identify risks and proactively address gaps and opportunities within accounts
  • Develop clear account briefs and internal updates to ensure team alignment
  • Ensure teams have the context and direction needed to execute successfully

Requirements

  • Bachelor’s degree
  • 3–6 years of experience in client service, account management, or program management
  • Experience in agency, consulting, or client-facing environments
  • Experience working with sports organizations, teams, or leagues (preferred)
  • Strong communication and presentation skills
  • Proven ability to manage client relationships and deliver programs
  • Experience working cross-functionally
  • Ability to influence without direct authority
Benefits
  • Competitive Salary
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Professional development opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementprogram managementproposal developmentclient communicationsreportingpresentation skillsproject management
Soft Skills
client relationship managementcommunication skillstrust buildinginfluencingcross-functional collaborationstrategic thinkingproblem-solving
Certifications
Bachelor's degree