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Patient Access Advocate, Emergency Department
Hendricks Regional HealthPart-time Patient Access Advocate supporting emergency department registration and patient access at Hendricks healthcare facilities. Handling registration, insurance processing, switchboard operations, and patient assistance.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and administrative skills in a healthcare environment, with a focus on patient registration, insurance processing, and adherence to HIPAA guidelines. Proficient in utilizing database software and managing communication effectively within a medical setting.
Highest-signal resume keywords
Customer Service ExperienceHealthcare Environment ExperienceHIPAA ComplianceDatabase Software ProficiencyMedical Terminology Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Patient RegistrationInsurance ProcessingData EntryAdministrative TasksSwitchboard OperationEmergency Code HandlingDocumentation LoggingPatient ConfidentialityForm ManagementMessage Relay
Soft Skills
Positive AttitudeCommunication SkillsInterpersonal SkillsAttention to DetailProblem-Solving
Tools & Technologies
Diagnotes On-Call SystemDatabase Software ApplicationsSwitchboard
Industry Keywords
Healthcare Business OfficePatient RightsOccupational TrainingPrivacy Practices
About the role
Key responsibilities & impact- Welcome all patients and visitors with a smile and provide a positive first impression
- Process pre-registration or registration for all patient types
- Scan insurance cards and interpret insurance responses
- Obtain appropriate signatures on forms
- Direct or transport patients to the appropriate department or unit
- Refer self-pay patients to a navigator to convert the patient to Medicaid or Health Exchange
- Provide estimates to patients upon request
- Collect patient copays according to guidelines
- Perform general administrative tasks as requested by supervisors
- Operate the switchboard and handle public-address announcements
- Handle emergency code situations, including overhead paging, in-house paging and contacting proper authorities
- Forward mail to discharged patients
- Receive, record and relay messages for doctors participating in the Physicians' answering service
- Contact other physicians as needed by hospital personnel
- Utilize the Diagnotes on-call system by logging documentation in Notes
- Maintain special instructions and on-call schedules
- Notify supervisors of changes or problems requiring updates to Diagnotes, the operators phone book or code guidelines
- Relay or post information in appropriate locations
Requirements
What you’ll need- High school diploma or equivalent preferred
- 1–3 years of customer service, administrative and/or data entry experience required
- 1–3 years of experience in a healthcare environment preferred
- Experience with database software applications desired
- Specific vocational preparation includes occupationally significant vocational training or preferred on-the-job computer and switchboard experience
- Medical terminology and healthcare business office experience would be helpful
- Must abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights
- Must maintain high regard for confidentiality
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Hendricks Regional Health Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1962 🏥 Healthcare 🧘 Wellness 💊 Pharmaceuticals Healthcare
- Wellness
- Pharmaceuticals Hendricks Regional Health is a comprehensive health system focused on delivering high-quality, patient-centered care to its community. The organization offers a wide range of medical services including emergency care, cancer treatment, cardiovascular services, women's health, and rehabilitation, along with various wellness programs and support groups. With multiple locations and specialized providers, Hendricks Regional Health aims to meet the diverse healthcare needs of the population it serves. Patient Access Advocate, Emergency Department Job not on LinkedIn 🔥 0 minutes ago 🏢 Danville – Onsite ⏱ Part Time 🟢 Junior ✨ Patient Access 🚫👨🎓 No degree required 👻 Ghost score 12% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Welcome all patients and visitors with a smile and provide a positive first impression
- Process pre-registration or registration for all patient types
- Scan insurance cards and interpret insurance responses
- Obtain appropriate signatures on forms
- Direct or transport patients to the appropriate department or unit
- Refer self-pay patients to a navigator to convert the patient to Medicaid or Health Exchange
- Provide estimates to patients upon request
- Collect patient copays according to guidelines
- Perform general administrative tasks as requested by supervisors
- Operate the switchboard and handle public-address announcements
- Handle emergency code situations, including overhead paging, in-house paging and contacting proper authorities
- Forward mail to discharged patients
- Receive, record and relay messages for doctors participating in the Physicians' answering service
- Contact other physicians as needed by hospital personnel
- Utilize the Diagnotes on-call system by logging documentation in Notes
- Maintain special instructions and on-call schedules
- Notify supervisors of changes or problems requiring updates to Diagnotes, the operators phone book or code guidelines
- Relay or post information in appropriate locations 🎯 Requirements
- High school diploma or equivalent preferred
- 1–3 years of customer service, administrative and/or data entry experience required
- 1–3 years of experience in a healthcare environment preferred
- Experience with database software applications desired
- Specific vocational preparation includes occupationally significant vocational training or preferred on-the-job computer and switchboard experience
- Medical terminology and healthcare business office experience would be helpful
- Must abide by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights
- Must maintain high regard for confidentiality Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates About us Is Remote Rocketship legit? Privacy policy Terms of service Job board SEO course Remote Job Search MasterClass Resume Review AI Apply Copilot OpenClaw job finder API docs Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs