Sales Representative

HelpGrid

Sales Representative managing the full sales cycle and warm leads for HelpGrid. Focus on relationship building and strategic selling for eCommerce clients.

Posted 7/20/2026full-timeRemote • 🇨🇷 Costa RicaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing the full sales cycle, from lead generation to closing, while building strong relationships with prospects. Proficient in maintaining data integrity within CRM systems and skilled in strategic selling techniques to enhance customer interactions.

Highest-signal resume keywords

Proven Sales ExperienceRelationship BuildingStrategic SellingStrong Communication SkillsTech Savvy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Cycle ManagementUpsellingCross-SellingData IntegrityObjection Handling

Soft Skills

Relationship BuildingAdaptability

Tools & Technologies

CRM SystemsHigh-Speed InternetComputer with i5 Processor8GB RAM

Industry Keywords

BPOCall CenterTelecomE-commerceSaaS

About the role

Key responsibilities & impact

The Full Sales Cycle: Managing warm leads from the initial hello to the final "yes."
Relationship Building: Quickly establishing rapport with prospects to understand their needs.
Strategic Selling: Mastering the art of upselling and cross-selling to maximize every interaction.
Data Integrity: Maintaining a clean CRM to ensure no opportunity falls through the cracks.

Requirements

What you’ll need

Proven Sales Experience: Experience in BPO/Call Center environments preferably supporting U.S. campaigns within industries such as Telecom, E-commerce, SaaS, or similar high-volume sales environments.
Objection Handlers: You don't see a "no" as a dead end, but as a challenge to find a better solution.
Tech Savvy: Comfortable navigating CRMs and multiple tools while maintaining a high-energy conversation.
Strong Communication Skills: Excellent verbal English skills with the ability to adapt naturally to various personas.
Technical Readiness (BYOD): You have a reliable home office setup featuring a computer with at least an i5 processor (or equivalent), 8GB of RAM, and a stable, high-speed internet connection.

Benefits

Comp & perks

Fully Remote: Work from the comfort of your home office
Career Growth: Those who deliver strong results may be considered for additional projects, higher-value assignments, or specialist scopes of work.
Culture of Recognition: From “Top Performer” awards to shout-outs in our high-energy team huddles, and recognition experiences for top achievers.