Senior HR Business Partner
Farmers Insurance
Director, Operations Automation and Efficiency
Help at Home
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $136,000 - $160,000 per year
Job Level
Lead
About the role
- Lead in the development and execution of our automation strategy in support of delivering service and financial improvements across the organization.
- Partner with Operations and the Markets to identify a robust inventory of potential automation or technology supported processes and functions, overseeing the planning, coordination, and delivery of these items.
- Develop, in partnership with the IT program leadership, comprehensive program plans, including timelines, budgets, resource allocation, and risk management strategies.
- In partnership with Finance and Operations leaders, develop the business cost and opportunity statements for each identified project and ensure value is being delivered post deployment.
- Coordinate and oversee the execution of multiple projects within the program, ensuring interdependencies are identified and addressed.
- Establish and maintain effective communication and collaboration channels with cross-functional teams, stakeholders, and senior management.
- Monitor program progress, track key milestones, and proactively identify risks and issues, taking appropriate actions to mitigate their impact.
- Conduct regular program reviews and provide status updates to senior leadership and stakeholders, ensuring transparency and alignment.
- Foster a culture of teamwork, collaboration, and continuous improvement within the program team and across the organization.
- Collaborate with project managers to define project goals, deliverables, and success criteria, ensuring their integration within the overall program framework.
- Ensure effective change management strategies are implemented, supporting stakeholders through program transitions and adoption of new initiatives.
- Stay abreast of industry trends, emerging technologies, and best practices, identifying opportunities to drive innovation and improve program outcomes.
Requirements
- Bachelor’s degree in business or related field required.
- Master’s degree preferred.
- Minimum seven (7) years of experience in operations.
- Experience in homecare, healthcare, healthcare services and/or private equity ownership preferred.
- Experience partnering on IT-related projects desired.
- Experience supporting senior management including thought leadership and support.
- Proven ability to work across a matrix and multi-site environment.
- Collaborative style as a thought partner who works productively with the leadership team.
- Strong organizational skills; attention to detail; ability to prioritize and meet deadlines in fast paced environment.
- Excellent oral and written communication skills.
- Critical thinking and ability to support strategic transformation activities.
- Ability to develop business cost and opportunity statements and ensure post-deployment value.
