Procurement

• Oversee Help at Home’s real estate portfolio of 100+ locations, including leases, renewals, consolidations, relocations, and closures.
• Manage the relationship and KPIs of Cushman & Wakefield, including transaction management, portfolio administration, utilities, integrated facilities management, and vendor performance.
• Partner with Operations to analyze and support facilities plans.
• Partner with Operations and IT to ensure stable, efficient, and safe office environments.
• Partner with Accounting to ensure that all real estate locations are accurately reflected in NetSuite and that any changes (openings, closures, relocations) are communicated promptly to maintain data integrity across financial system.
• Monitor SLAs and ensure all customer service standards are met.
• Serve as the subject matter expert for all procurement processes and practices, including Coupa.
• Develop, document, and continuously improve procurement policies, procedures, and controls.
• Manage and monitor cost savings initiatives and spend analytics across the organization.
• Partner with Legal to ensure favorable contract terms and mitigate business risk.
• Negotiate with key vendors to drive cost efficiency and standardization across offices (e.g., professional services, supplies, maintenance, IT hardware).
• Maintain accuracy and compliance within the vendor master file and coordinate with Finance and Accounting to ensure streamlined Procure-to-Pay (P2P) processes.
• Conduct periodic business reviews with high-spend vendors to track service performance and cost optimization.
• Identify opportunities to consolidate vendors and simplify the sourcing landscape.
• Build strong partnerships across Operations, Finance, and Legal to align business priorities and procurement needs.
• Develop metrics and reporting dashboards to measure performance against cost savings, service quality, and compliance benchmarks.
• Lead change management initiatives to ensure adoption of new processes and tools.

Manager, Corporate Procurement – Facilities

Vendor Management Associate

Senior Procurement Manager

Analyst I – Procurement, Junior Buyer

Senior Category Manager – IT Software Sourcing

Purchasing Specialist