Executive Consultant – Workers' Compensation

Heffernan Insurance Brokers

Executive Consultant responsible for servicing consulting client contracts and delivering compliant services in workers' compensation. Mentoring junior consultants and managing client relationships effectively.

Posted 7/27/2026full-timeLos Angeles • California • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in claims handling and consulting, with a strong focus on client communication and support. Proficient in utilizing technological tools for efficient workload management and client information retrieval.

Highest-signal resume keywords

Claims Handling ExperienceStrong Communication SkillsTeam CollaborationProficiency in Microsoft Word, Excel, and PowerPointKnowledge of Multi-State and Federal Claim Laws

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Claims ConsultingClaims ExaminationTyping 35+ WPMSales & Marketing SkillsWeb-Based Program Proficiency

Soft Skills

Team PlayerProactive SupportMentoring Ability

Tools & Technologies

LastPassCarrier Online RMISWeb-Based Platforms

Industry Keywords

Workers' CompensationClaims ReviewConsulting ServicesService Standards

About the role

Key responsibilities & impact

Provide services according to the services sold to the individual client, meet timeline commitments, including but not limited to consulting reports, mod calculations and analysis, claim review(s), client meetings, sales presentations, etc.
Conduct telephonic or on-site claim reviews in a professional and proactive manner based upon the service contract
Educate and support client questions and act as a resource to client(s) and HIB Account Management team(s)
Work as a team with all members of Consulting – provide back-up for team members whenever necessary
Follow HIB Consulting Division Service Standards as put into place by HIB Corporate
Responsible for ALL aspects of a Consulting client, the consulting contract and consulting services
Proactively work and communicate with your Support Team Member, providing them with clear direction and support.
Actively recommend, promote and utilize all services offered by HIB’s Consulting Division
Proactively work with HIB’s Producers and/or Account Management Teams to assist in their sales process – including preparation of our prospect presentation as well as prospect meetings (virtually or in person)
Actively utilize technological tools that are available to efficiently manage both your workload as well as to obtain client information (i.e., LastPass, Carrier Online RMIS’s, web based platforms like our RMC, etc.)
Special projects as assigned****

Requirements

What you’ll need

High School Diploma or equivalent - required**
Bachelor’s Degree or higher is desired but not required if appropriate work experience is present**
5 -7 years of hands-on claims handling or claims consulting experience as a claims examiner for workers’ compensation or other line(s) of coverage – required **
Computer skills, including Word, Excel and PowerPoint – required**
Comfortable with the use of web-based programs and platforms on a daily basis - required**
The ability to type 35+ WPM - required**
Strong Communication skills – both written and oral – required**
The ability to be a team player and proactively support others - required **
Knowledge of multi-state and federal claim laws – desirable**
Sales & Marketing skills - desirable**
The ability and desire to mentoring others on the Consulting team - desired****

Benefits

Comp & perks

At Heffernan, our culture is guided by the Heffernan Habits, prioritizing communication, respect, fun, community impact, and celebrating what makes each of us unique. We’re proud of our strong commitment to philanthropy and giving back, and we support our employees with a comprehensive benefits package designed to promote well-being, growth, and long-term success. ** ****Heffernan Habits: **These are core values that represent our unique culture.
- ***Answer The Phone (And Email): ***Communication is the foundation of success in life, work, and relationships. It begins with being present and responsive to both clients and colleagues. Listen to what is said and notice what goes unsaid.
- ***Have Fun: ***Fun is something we don’t shy away from, and participation brings us together on many different levels. Take the time to know your colleagues and let barriers fall away. If we are happy and enjoy time together, we will do a better job for our clients and for one another!
- ***Be Respectful*****: **Lend a hand, be kind, and smooth the path. Respect is the cornerstone of developing and maintaining strong relationships. Lead with humility, take ownership of your actions, and ease the way for others. We are in this together as a team, as a family, and as trusted advisors to many.** **
- ***Do Good*****: **This is our core. We strive to do good for our clients, our community, and our planet.
- ***Celebrate & Value Our Differences*****: **“Because You’re Different”. It is our differences, when valued and amplified, that allow us to innovate, to learn, to connect, and to stand apart from the rest.
***The compensation for this role will depend on the geographic region, job-related knowledge, skills, and experience, among other factors. This role will be eligible to participate in an annual bonus program.