Hedgehog

Technical Marketing Engineer, Writer

Hedgehog

full-time

Posted on:

Location Type: Remote

Location: Washington • United States

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Tech Stack

CloudOpen Source

About the role

  • Explain the Hedgehog product producing 2-3 minute YouTube videos covering a range of topics including: Hedgehog Virtual Private Cloud service, Hedgehog Control Plane, Hedgehog Data Plane, Hedgehog Zero Touch Provisioning, Hedgehog Network Observability, Hedgehog Network Troubleshooting, Hedgehog Software Updates
  • Demonstrate the Hedgehog product live for prospective customers.
  • Wear a second hat as a technical writer improving technical documentation from our engineering team.
  • Train a Hedgehog virtual assistant to answer customer questions by feeding your technical documentation and marketing material into Retrieval Augmented Generation (RAG) for an open source Large Language Model (LLM).
  • Assist prospective customers in designing, planning and scoping their AI cloud infrastructure.
  • Write blogs on AI network topics, Hedgehog capabilities, and Hedgehog customer stories.

Requirements

  • Bachelor's or Graduate's Degree in computer science, data science, electronics, or engineering.
  • Industry experience with cloud networking and/or a strong understanding of cloud networking concepts like VPC, BGP EVPN, VXLAN, NAT, DHCP, ZTP, SDN, RoCEv2, ECN, PFC
  • Strong technical writing skills demonstrated by a reference portfolio
  • Strong oral communication with a gift to simply explain complex technical concepts with stories that non-technical people can easily understand
  • Basic video editing skills
  • Bonus: Degree (or equivalent) in Computer Science, Computer Engineering, or a related technical field
  • Curious nature and desire to tinker: you want to pull things apart to see how they work
  • Love of new and emerging technologies
  • Ability to distill complicated ideas to just the right number of words
  • Experienced with technical writing using Markdown and Material for MkDocs
  • Experience with AI/ML models
  • Experience with open source software
  • Experience in embedded or network engineering, technical support, product testing, or QA
Benefits
  • Competitive salary
  • Startup equity
  • Health Insurance (Medical, Dental, Vision)
  • Unlimited time off
  • Work from home (fully remote - we don't care where you are; we care about what you can do)
  • Laptop, IT equipment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
cloud networkingVPCBGP EVPNVXLANNATDHCPZTPSDNAI/ML modelstechnical writing
Soft Skills
oral communicationtechnical writing skillscurious natureability to distill complicated ideasgift for storytelling
Certifications
Bachelor's Degree in computer scienceGraduate's Degree in computer scienceDegree in Computer Engineering