Production Specialist

Hearst Health

Production Specialist at Bring a Trailer organizing auction listings and providing customer support. Collaborate with sellers and teams for a smooth auction experience.

Posted 7/20/2026full-timeRemote • California, Colorado, Florida, Illinois, Maryland, Minnesota, Missouri, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Texas, Virginia, Washington, Wisconsin • 🇺🇸 United StatesJuniorMid-Level💰 $66,000 - $70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong writing and editing skills, with a focus on clear communication and attention to detail. Possesses a customer-first mindset and the ability to manage multiple priorities in a fast-paced environment, while also having a keen interest in automotive culture.

Highest-signal resume keywords

Customer Support ExperienceStrong Writing And Editing SkillsDetail-Oriented OrganizationInterpersonal Communication SkillsAutomotive Knowledge

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Professional CommunicationProblem-Solving MindsetEmpathyAdaptabilityProactivity

Industry Keywords

Auction ListingsContent ProductionTechnical WritingAutomotive ServicesCollector Cars

About the role

Key responsibilities & impact

Prepare auction listings by organizing seller-submitted data and photos in accordance with Bring a Trailer standards
Coordinate with sellers and internal teams to incorporate updates and ensure listing accuracy and completeness
Serve as the primary point of contact for sellers during the pre-auction phase, delivering timely and professional communication
Provide high-quality customer support by answering questions, offering guidance, and addressing concerns with empathy
Manage and prioritize a high-volume pipeline of listings at various stages to meet daily production goals
Track listings through internal systems and act as the subject matter expert on each listing’s history
Collaborate cross-functionally to ensure a smooth transition from listing creation to auction launch
Contribute to special projects and process improvements as needed

Requirements

What you’ll need

2+ years of experience in customer support, content production, technical writing, automotive services, or a related field (or equivalent experience)
Strong writing and editing skills with an ability to present detailed information clearly and accurately
Excellent interpersonal skills with a customer-first mindset and a professional, approachable communication style
Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment
Demonstrated ability to handle sensitive information with discretion and build trust with stakeholders
Problem-solving mindset with the ability to navigate challenges independently while knowing when to escalate
Interest in or knowledge of collector cars and automotive culture; hands-on automotive experience is a plus
Adaptable, proactive, and eager to support evolving team and business needs

Benefits

Comp & perks

Work with the Best: Collaborate with top-tier professionals across media, advertising, tech, fashion, lifestyle, and publishing, shaping the future of these dynamic industries.
Grow Your Skills: Unlock your potential with access to innovative training programs, immersive workshops, and exclusive industry events.
Work-Life Harmony: Enjoy the flexibility of hybrid work, empowering you to balance professional success with personal priorities.
Foster Connection & Belonging: Join our Employee Resource Groups and help create a welcoming workplace where everyone feels valued and empowered.
Wellness First: Prioritize your well-being with a comprehensive benefits package that includes medical, dental, and vision insurance from Day 1.
Plan for Your Financial Future: Enjoy competitive financial perks, including a 401(k) plan with a generous company match.