Manager, Product Operations

Hearst Health

Manager, Product Operations at Hearst Newspapers improving cross-functional collaboration and operational effectiveness through scalable systems and AI integration.

Posted 5/20/2026full-timeNew York City • New York • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $130,000 per yearWebsite

About the role

Key responsibilities & impact

Drive execution of high-priority, cross-functional initiatives aligned to organizational goals and measurable business outcomes.
Coordinate across teams to reduce dependencies, improve alignment, and increase execution clarity.
Support leadership in operationalizing strategic priorities across the product organization.
Facilitate planning sessions, retrospectives, workshops, and operational reviews that drive alignment and accountability.
Own and evolve planning cadences, including quarterly roadmapping, intake processes, prioritization frameworks, and operational governance.
Build scalable workflows, operational systems, and documentation practices that improve consistency and visibility across teams.
Improve visibility into team capacity, delivery health, risks, and outcomes through dashboards, reporting, and operational metrics.
Identify opportunities where AI, automation, integrations, and existing tools can improve team effectiveness, reduce operational overhead, and accelerate execution.
Continuously optimize how teams use existing platforms and workflows to maximize the value of the organization’s tool stack.
Develop scalable automations, templates, systems, and playbooks that help teams responsibly integrate AI into day-to-day product development.
Foster a collaborative, inclusive, and high-trust team environment grounded in continuous improvement.

Requirements

What you’ll need

Experience in Product Operations, Program Management, or Product Management within a technology or digital product environment.
Strong understanding of Agile product development practices and organizational operations.
Experience designing scalable workflows, operational systems, and process improvements.
Demonstrated ability to lead cross-functional initiatives and influence without direct authority.
Strong analytical skills and experience using operational metrics and reporting to guide decisions.
Experience leading organizational change management and adoption initiatives.
Experience designing and implementing AI-assisted workflows, automation solutions, and operational systems that improve team effectiveness and reduce manual overhead.
Ability to build systems that balance flexibility, usability, scalability, and long-term maintainability.

Benefits

Comp & perks

Medical, Dental, and Vision coverage to keep you and your family healthy.
Competitive retirement plan with matching program in most markets.
Recharge with ample time off, including holidays and vacation.
Support for growing families, with paid leave for new parents.
Financial support for the care of your loved ones.
Be your best self with our mental wellness benefits.
Inclusive healthcare designed for every individual’s unique needs.
Helping you along every step of your family journey.
We care about your pets, too – helping you keep them happy and healthy.
And more, click here for additional benefits and details.

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Hard Skills & Tools

Product OperationsProgram ManagementProduct ManagementAgile product developmentscalable workflowsoperational systemsprocess improvementsAI-assisted workflowsautomation solutionsoperational metrics

Soft Skills

leadershipcross-functional collaborationinfluence without authorityanalytical skillsorganizational change managementcontinuous improvementcommunicationaccountabilityteam environmentflexibility