Implementation Training Consultant, Financial

Hearst Health

Implementation Training Consultant providing training on Homecare Homebase's financial software. Supporting healthcare organizations in successful software adoption and operational efficiency.

Posted 4/11/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as subject matter expert on proper use of the Homecare Homebase application for financial operations
Conduct end-user training onsite or via webinar on billing and financial modules
Investigate user problems and needs, identifying sources and determining solutions
Assist in development and maintenance of end-user documentation
Support customers with change management efforts for successful adoption of the application
Work with Implementation Managers to implement strategies to improve team performance

Requirements

What you’ll need

Bachelor's degree in business or a related field
Ability to communicate deployment risks with internal and customer project teams
Ability to travel and/or support up to 10-15% in service of clients across the country
Leadership skills to support team in preparation and while on-site for customer rollouts
Skills to provide quality education to customers on appropriate use of Homecare Homebase products
Passion for customer service that ensures customer needs are met throughout implementation

Benefits

Comp & perks

Competitive pay
Robust benefits
Professional development opportunities
Flexibility for work-life balance

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Homecare Homebasefinancial operationsend-user trainingbilling modulesfinancial modulesend-user documentationchange management

Soft Skills

communicationleadershipcustomer serviceproblem-solvingteam performance

Certifications

Bachelor's degree