Job Level
Mid-LevelSenior
About the role
- Process, monitor, and collect Medicare, Medicaid, and commercial insurance claims per payor requirements
- Verify accuracy of billing data and correct errors
- Import/post payments from all payor types
- Create and distribute financial reports as needed
- Resolve claims and appeals in a timely manner
- Follow up on accounts for billing and collections via phone calls, re-submissions, and adjustments for billing errors
- Support customers’ cash flow so clinicians and homecare staff can focus on patient care
- Maintain patient confidentiality when handling personal information
Requirements
- High school diploma
- US citizen or green card required (must be able to work in the US without export control restrictions)
- Experience as a medical/insurance biller, preferably in home health/hospice
- Knowledge of DDE, WayStar/eSolutions, Ability, and other common clearinghouses
- Highly organized with strong attention to detail
- Strong written and verbal communication skills
- Analytical thinking and team collaboration skills
- Ability to work with personal information and maintain patient confidentiality