Client Director, Watches & Jewellery
Hearst Health
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Own and deepen relationships with Hearst UK’s most strategic Watches & Jewellery clients, identifying opportunities for growth, expansion and long-term partnership.
- Drive new business development across a defined list of priority and development clients, proactively identifying and converting opportunities to expand the client portfolio.
- Build direct, senior client relationships, reducing reliance on agency intermediaries and establishing trusted, collaborative partnerships that drive loyalty and results.
- Accelerate revenue growth through upsell and cross-sell opportunities, aligning Hearst solutions to client needs and delivering compelling value propositions.
- Lead international client engagement, applying strong global market knowledge to ensure holistic, multi-market strategies that unlock incremental revenue.
- Identify and activate global opportunities across selected accounts, driving high-impact multi-market partnerships in collaboration with international teams.
- Act as the strategic connector between clients and global operations teams, ensuring best-in-class responses, seamless execution and consistent delivery.
Requirements
- Deep vertical expertise in luxury watches and jewellery, with a strong understanding of market dynamics, audience behaviour, commercial challenges and growth opportunities.
- Comprehensive media knowledge across traditional and digital channels, with the ability to develop integrated, cross-media strategies that deliver against client objectives.
- Senior client and stakeholder leadership, with proven experience managing, growing and retaining accounts while collaborating effectively with internal and external partners.
- Strong strategic and commercial capability, including the ability to build compelling narratives, negotiate confidently and align solutions to client and business goals.
- Data-led decision making, using insights and audience intelligence to shape strategy, optimise performance and drive measurable outcomes.
- Operational excellence and adaptability, demonstrating strong organisation, attention to detail, conflict management skills and the ability to manage multiple priorities in a fast-paced environment.
- Technical and industry fluency, with proficiency across tools such as PowerPoint, Excel, Salesforce, TGI, Ad Intel, Ipsos Iris and the ability to leverage professional networks to create value.
Benefits
- Hearst Exclusives - Only for You!
- Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink.
- Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank!
- Stay healthy with Specsavers eye care, a company-funded Health Cash Plan, and access to mental health support.
- Get active and stress-free with discounted gym memberships and the Cycle to Work scheme.
- Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it.
- Take time to give back with a Charity Day and access wellbeing resources whenever you need them.
- Join one of our Hearst ERG Groups.
- Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting.
- Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs.
- Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data-led decision makingcross-media strategiesnegotiationaudience intelligenceperformance optimisationaccount managementstrategic planningcommercial strategy
Soft skills
relationship buildingcollaborationleadershiporganisationattention to detailconflict managementadaptabilitycommunication