Hearst Health

Director, Program Management and Operations

Hearst Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York

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Salary

💰 $168,000 - $200,000 per year

Job Level

Lead

About the role

  • Hearst Magazines publishes more than 25 U.S. brands and nearly 260 global magazine editions and 200 websites, reaching roughly 139 million readers and site visitors each month.
  • Lead the Program Management Office (PMO) to ensure projects are delivered on time, within budget, and to stakeholder satisfaction.
  • Drive operational excellence by establishing standards, creating accountability, and ensuring consistent execution across Product and Technology teams.
  • Develop and implement program strategies, plans, and initiatives that support organizational objectives and drive successful execution.
  • Champion consistent use of PMO tools, templates, and reporting mechanisms to drive transparency, accountability, and predictability.
  • Implement and lead change management efforts to promote adoption of new ways of working across the organization.
  • Oversee project and program health, proactively identifying and addressing risks through corrective actions.
  • Create and maintain visibility into the Product and Technology roadmap, surfacing dependencies, risks, and bottlenecks early.
  • Lead, mentor, and scale a high-performing team of Program and Project Managers; foster accountability, ownership, and continuous improvement.
  • Partner with senior leadership to align initiatives, secure resources, and resolve delivery barriers.
  • Manage balancing of staff, budget, and timelines across multiple programs for optimal execution.
  • Define and continuously evolve the PMO framework; leverage KPIs and post-launch analytics to assess initiative success and inform planning.

Requirements

  • Strong leadership, team building, and interpersonal skills, with the ability to influence across organizational boundaries.
  • Proven ability to drive accountability, enforce delivery standards, and resolve conflicts constructively.
  • Extensive experience in Program Management, including planning, execution, monitoring, and risk mitigation at scale.
  • Deep understanding of Agile, Scrum, and scaled agile practices, with expertise using Jira, Confluence, and portfolio-level reporting tools.
  • Excellent written and verbal communication skills, with the ability to present complex information clearly to senior executives.
  • Experience leading PMOs in dynamic, matrixed environments, ideally during periods of transformation or growth.
  • Preferred: Prior experience in media, publishing, or consumer digital product companies.
  • Preferred: Experience implementing PMO standards and frameworks from the ground up.
  • Preferred: Familiarity with tools such as Jira Align, Smartsheet, or equivalent portfolio management platforms.
  • Preferred: Track record of delivering complex, cross-functional initiatives involving Product, Engineering, and Business teams.