Product Designer

• Lead UX design efforts across major product initiatives, from research and discovery to final implementation.
• Translate user insights and business requirements into elegant, functional design solutions.
• Create journey maps, wireframes, user flows, prototypes, and high-fidelity designs across multiple breakpoints using Figma.
• Drive the evolution and governance of our design system to support scalability and brand consistency.
• Conduct and synthesize user research and usability testing to inform and validate design decisions.
• Advocate for user needs while aligning with product strategy, technical feasibility, and project constraints.
• Collaborate with cross-functional teams in agile product development environments.
• Communicate design rationale effectively to stakeholders of all levels.
• Ensure that final implementations reflect design intent and meet quality standards.
• Mentor junior and mid-level designers, contributing to a culture of continuous improvement in design practices.

Senior UX Designer

Train Control Design Manager

Pega UI/UX Lead Developer – Vice President

Director of Product Design

Principal User Experience Designer

Staff Experience Designer, Consumer Servicing