Set the strategic vision and roadmap for RCM, ensuring alignment with HCHB’s broader enterprise and client goals.
Own full P&L accountability, including pricing strategy, financial forecasting, service profitability, and ROI delivery.
Act as executive sponsor for major RCM clients and strategic partnerships.
Lead all facets of revenue cycle operations - coding, billing, collections, denials management, cash reconciliation, credentialing, and reporting.
Leverage KPIs, workflow automation, and best practices to improve speed, accuracy, and cash flow performance.
Ensure delivery of client SLAs, internal performance metrics, and compliance benchmarks.
Lead a diverse, high-performing team across domestic and offshore geographies.
Instill a culture of accountability, agility, and client excellence.
Collaborate with Sales, Implementation, and Client Success to support seamless onboarding, expansion, and value delivery.
Ensure compliance with federal/state regulations (e.g., HIPAA, CMS), payer policies, and audit frameworks.
Requirements
15+ years of progressive leadership in Revenue Cycle Management, preferably within complex care settings (home health, hospice, post-acute, or multi-site healthcare services).
Demonstrated success scaling multi-site/global operations and leading large cross-functional teams.
Deep P&L ownership experience with a consistent record of improving financial performance and client satisfaction.
Expert-level understanding of RCM processes, coding (ICD-10, CPT, HCC), payer policy, and regulatory landscape.
Familiarity with EMR/RCM software platforms, clearinghouses, and healthcare payment ecosystems.
Experience implementing or partnering on RCM automation, AI/ML-based claims adjudication, or workflow optimization solutions.
Executive presence with exceptional communication, negotiation, and strategic problem-solving skills.
Benefits
Competitive pay
Robust benefits
Professional development opportunities
Meaningful work
Flexibility
A company that gives back
Applicant Tracking System Keywords
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