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Billing Representative
HealthriseBilling Representative managing day-to-day billing activities for Hospital and Medical Group claims. Resolving claim issues and ensuring compliance with payer guidelines for timely operations.
About the role
Key responsibilities & impact- Performs day-to-day billing activities for Hospital (HB) and/or Medical Group (PB) claims, including claim generation and transmission
- Responsible for primary, secondary, and tertiary billing, resolving claim edits and rejections, and ensuring claims are transmitted in compliance with payer guidelines
- Serves as part of the Billing team to ensure timely, accurate, and compliant billing operations
- Identifies routine billing issues and resolves or escalates them as appropriate
- Maintains working knowledge of state and federal laws related to insurance contracts and payer billing timelines
- Investigates and addresses overpayment and underpayment accounts to optimize reimbursement
- Applies payer rules, contracts, schedules, and related data to ensure claims are billed accurately and timely
- Researches payer trends and provides feedback to improve billing accuracy and operational efficiency
- Tracks and reports denial types and root causes, recommending process improvements
- Analyzes, categorizes, and resolves claim rejections from commercial, government, and managed care payers
- Documents all actions and follow-up activities in the patient accounting system
- Responds to patient and payer inquiries or refers them appropriately
- Prepares and submits reports documenting billing trends, outcomes, and claim activity
- Interprets data, draws conclusions, and reviews findings with supervisor
- Cross-trains in various functions to enhance service delivery
- Maintains knowledge of applicable federal, state, and local laws and regulations
- Performs other duties as assigned
Requirements
What you’ll need- High school diploma or Associate degree in Accounting, Business Administration, or a related field
- Minimum of two (2) to three (3) years of experience in revenue cycle medical billing, insurance follow-up, and denial management within one of the following settings: Hospital or clinic, Health insurance company or managed care organization, Healthcare financial services environment
- Equivalent combination of education and experience may be considered
- Experience in a complex, multi-site healthcare system preferred
- Excellent written and verbal communication skills
- Strong organizational and time-management skills with high attention to detail and accuracy
- Strong interpersonal and customer service skills
- Basic proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
- Completion of regulatory and mandatory certifications preferred
- Comfortable working in a collaborative, shared-leadership environment
- Previous experience with Global Partner vendors preferred
- Experience using Epic
- Familiarity with CPT, ICD-10, and HCPCS coding
- Strong problem-solving skills
- Ability to work independently, meet deadlines, and maintain high attention to detail
- Certified Professional Biller (CPB), Certified Medical Reimbursement Specialist (CMRS), or equivalent certification preferred
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claim GenerationClaim TransmissionBilling OperationsPayer Guidelines ComplianceData AnalysisReimbursement OptimizationClaim Rejection ResolutionPatient Accounting System DocumentationBilling Trend ReportingInsurance Follow-Up
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsTime-Management SkillsInterpersonal SkillsCustomer Service Skills
Certifications
Certified Professional Biller (CPB)Certified Medical Reimbursement Specialist (CMRS)