Director, Epic Go-Live Integration

Healthrise

Director of Epic Go-Live Integration managing operational and IT harmonization across healthcare revenue cycle. Leading governance, process standardization, and system enhancements within a health system environment.

Posted 7/3/2026full-timeSarasota • Florida • 🇺🇸 United StatesLead💰 $125,000 - $160,000 per yearWebsite

Tech Stack

Tools & technologies

ITSMPMPRPA

About the role

Key responsibilities & impact

Governance Committee Leadership (Operations–IT Integration)
Knows, understands, incorporates, and demonstrates the Healthrise Core Values in all interactions with team members, clients, and stakeholders.
Design, launch, and chair a cross-functional IT/RCM governance committee responsible for reviewing, triaging, and prioritizing IT optimization tickets and Epic build requests that affect revenue cycle.
Establish and maintain a formal request intake process aligned with ITIL/ITSM best practices, including categorization, SLA tracking, risk tiering, and stakeholder communication cadences.
Develop governance charters, meeting rhythms, and escalation protocols to ensure issues are resolved at the appropriate organizational level, with regular reporting to Director, VP, and C-suite audiences.
Maintain a living prioritization roadmap that balances operational urgency, financial impact, technical complexity, and resource availability across concurrent IT and RCM initiatives.
Prepare and deliver monthly Steering Committee materials for executive leadership, including governance metrics, initiative status, risk summaries, and prioritization rationale.
Establish and maintain governance performance dashboards tracking key revenue cycle KPIs (including DNFB, clean claim rate, denial rate, days in AR, and cash collection) ensuring real-time visibility for operational and executive stakeholders and driving data-informed prioritization of IT enhancement requests.
Epic and EHR Workflow Expertise (IT-Side Integration Knowledge)
Serve as the organization’s primary authority on end-to-end Epic workflow impacts across revenue cycle domains, including patient access, charge capture, HIM/coding, claims, denial management, and patient financial services — with particular depth in Hospital Billing (Resolute HB), Ambulatory/Professional Billing (Resolute PB), and PFS-facing Epic modules such as payment posting, credit balance, self-pay collections, and statements.
Evaluate Epic IT tickets and enhancement requests for downstream revenue cycle implications, ensuring that build decisions do not inadvertently create compliance risk, billing delays, or reimbursement leakage.
Partner with Epic application analysts and IT build teams to review proposed configurations prior to deployment, confirming alignment with RCM workflow requirements.
Evaluate, govern, and champion the adoption of Epic AI modules, RCM-specific artificial intelligence solutions, and best-in-class automation technologies, including RPA and predictive analytics tools, to streamline key revenue cycle functions such as prior authorization, denial prevention, coding assistance, and claim scrubbing.
Support clinic integration and acquisition activity by defining Epic build standards and workflow expectations for newly onboarded facilities, bringing systems back to a consistent foundation.
Stay current on Epic release cycles, upgrade content, and new module capabilities with potential benefit to revenue cycle performance and communicate relevant updates to stakeholders.
Revenue Cycle Alignment and Optimization (Operations-Side Integration Knowledge)
Apply HFMA-aligned best practices to assess current-state revenue cycle performance and identify where IT system gaps, misconfigurations, or optimization opportunities are contributing to revenue leakage or operational inefficiency.
Champion a process-first philosophy consistent with HFMA’s framework: ensure workflow standardization and data governance precede technology layering so that automation and system enhancements accelerate value rather than amplify variability.
Collaborate with CDI, coding, patient access, and billing leadership to identify documentation and workflow gaps that have downstream system and reimbursement consequences.
Lead or advise on Patient Financial Services strategy, including self-pay and insured follow-up workflows, bad debt segmentation, early-out and collections vendor governance, and payment plan configuration in Epic — ensuring both Hospital and Ambulatory billing functions operate from a consistent, optimized system foundation. Treat data integrity as a financial control (not merely an IT project) ensuring underlying data quality supports accurate analytics, automation, and compliant reimbursement.
Project Management and Cross-Functional Execution (Integrator in Action)
Manage a portfolio of concurrent IT/RCM optimization initiatives from request intake through go-live, applying structured project management methodologies (PMI/PMP or equivalent frameworks).
Develop and maintain project documentation including charters, status dashboards, risk registers, and issue logs, ensuring visibility to all stakeholder levels.
Apply change management best practices to support user adoption of system enhancements and new workflows across both IT and RCM teams.
Identify, escalate, and mitigate implementation risks proactively, particularly during periods of acquisition-driven integration activity and clinic onboarding.
Maintain project documentation including status updates, issue tracking, and mitigation strategies.
Travel to client or organizational sites as required to support on-the-ground governance facilitation and stakeholder alignment.

Requirements

What you’ll need

Minimum 7 years of progressive experience spanning both healthcare IT and revenue cycle operations, including demonstrated leadership or senior contributor experience in Patient Financial Services, Hospital billing/follow-up, and Ambulatory/Professional billing; candidates with deep expertise in only one domain will not be considered — this role explicitly requires the ability to work fluently across all areas and serve as a credible peer to RCM, PFS, and IT leaders alike.
Deep, end-to-end knowledge of Epic workflows across both Resolute Hospital Billing (HB) and Resolute Professional Billing (PB), including follow-up, denial management, and patient collections workflows must be able to evaluate IT tickets and build decisions for downstream RCM impact without necessarily functioning as a hands-on Epic builder.
Demonstrated experience designing or managing a governance structure, steering committee, or cross-functional IT prioritization process in a healthcare setting, including stakeholder facilitation at VP and C-suite levels.
Strong project management skills with the ability to manage a portfolio of concurrent initiatives, maintain formal documentation, and drive accountability across teams without direct authority.
Proficiency in revenue cycle KPIs and HFMA-standard performance benchmarks, with the ability to translate operational metrics into system-level priorities and communicate them in financial terms.
Demonstrated knowledge of Patient Financial Services operations, including self-pay segmentation and collections strategy, bad debt and charity care workflows, early-out vendor management, and the intersection of PFS policy decisions with Epic system configuration. Familiarity with IT service management frameworks (ITIL or equivalent) and structured request/change management processes, including SLA management and ticket governance.
Exceptional communication and facilitation skills; capable of presenting to and influencing C-suite, VP, and Director-level audiences across both clinical and IT functions.
Experience supporting health system acquisition activity, clinic integrations, or EHR standardization initiatives.
Ability to interpret operational and system data and translate findings into actionable, prioritized recommendations.
Strong written and verbal communication skills with ability to produce executive-level summaries, governance dashboards, and project status reports.
Willingness and ability to travel to client sites as needed to support on-site engagement; minimum quarterly travel required.
Completion of regulatory/mandatory certifications as required.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Healthrise Website LinkedIn All Job Openings 51 - 200 employees ⚕️ Healthcare Insurance ☁️ SaaS Healthcare Insurance
Consulting
SaaS Healthrise is a company dedicated to providing comprehensive healthcare solutions, focusing on revenue cycle management, electronic health record (EHR) services, and strategic consulting. With over a decade of experience, Healthrise assists health systems nationwide in achieving operational and financial success through tailored strategies. Their team of experts partners with healthcare organizations to tackle complex operational challenges and enhance efficiency, ensuring both patient and financial outcomes are optimized. Director, Epic Go-Live Integration 🔥 21 minutes ago 🏢🏡 Sarasota – Hybrid 💵 $125k - $160k / year ⏰ Full Time 🔴 Lead 👔 Director 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Governance Committee Leadership (Operations–IT Integration)
Knows, understands, incorporates, and demonstrates the Healthrise Core Values in all interactions with team members, clients, and stakeholders.
Design, launch, and chair a cross-functional IT/RCM governance committee responsible for reviewing, triaging, and prioritizing IT optimization tickets and Epic build requests that affect revenue cycle.
Establish and maintain a formal request intake process aligned with ITIL/ITSM best practices, including categorization, SLA tracking, risk tiering, and stakeholder communication cadences.
Develop governance charters, meeting rhythms, and escalation protocols to ensure issues are resolved at the appropriate organizational level, with regular reporting to Director, VP, and C-suite audiences.
Maintain a living prioritization roadmap that balances operational urgency, financial impact, technical complexity, and resource availability across concurrent IT and RCM initiatives.
Prepare and deliver monthly Steering Committee materials for executive leadership, including governance metrics, initiative status, risk summaries, and prioritization rationale.
Establish and maintain governance performance dashboards tracking key revenue cycle KPIs (including DNFB, clean claim rate, denial rate, days in AR, and cash collection) ensuring real-time visibility for operational and executive stakeholders and driving data-informed prioritization of IT enhancement requests.
Epic and EHR Workflow Expertise (IT-Side Integration Knowledge)
Serve as the organization’s primary authority on end-to-end Epic workflow impacts across revenue cycle domains, including patient access, charge capture, HIM/coding, claims, denial management, and patient financial services — with particular depth in Hospital Billing (Resolute HB), Ambulatory/Professional Billing (Resolute PB), and PFS-facing Epic modules such as payment posting, credit balance, self-pay collections, and statements.
Evaluate Epic IT tickets and enhancement requests for downstream revenue cycle implications, ensuring that build decisions do not inadvertently create compliance risk, billing delays, or reimbursement leakage.
Partner with Epic application analysts and IT build teams to review proposed configurations prior to deployment, confirming alignment with RCM workflow requirements.
Evaluate, govern, and champion the adoption of Epic AI modules, RCM-specific artificial intelligence solutions, and best-in-class automation technologies, including RPA and predictive analytics tools, to streamline key revenue cycle functions such as prior authorization, denial prevention, coding assistance, and claim scrubbing.
Support clinic integration and acquisition activity by defining Epic build standards and workflow expectations for newly onboarded facilities, bringing systems back to a consistent foundation.
Stay current on Epic release cycles, upgrade content, and new module capabilities with potential benefit to revenue cycle performance and communicate relevant updates to stakeholders.
Revenue Cycle Alignment and Optimization (Operations-Side Integration Knowledge)
Apply HFMA-aligned best practices to assess current-state revenue cycle performance and identify where IT system gaps, misconfigurations, or optimization opportunities are contributing to revenue leakage or operational inefficiency.
Champion a process-first philosophy consistent with HFMA’s framework: ensure workflow standardization and data governance precede technology layering so that automation and system enhancements accelerate value rather than amplify variability.
Collaborate with CDI, coding, patient access, and billing leadership to identify documentation and workflow gaps that have downstream system and reimbursement consequences.
Lead or advise on Patient Financial Services strategy, including self-pay and insured follow-up workflows, bad debt segmentation, early-out and collections vendor governance, and payment plan configuration in Epic — ensuring both Hospital and Ambulatory billing functions operate from a consistent, optimized system foundation. Treat data integrity as a financial control (not merely an IT project) ensuring underlying data quality supports accurate analytics, automation, and compliant reimbursement.
Project Management and Cross-Functional Execution (Integrator in Action)
Manage a portfolio of concurrent IT/RCM optimization initiatives from request intake through go-live, applying structured project management methodologies (PMI/PMP or equivalent frameworks).
Develop and maintain project documentation including charters, status dashboards, risk registers, and issue logs, ensuring visibility to all stakeholder levels.
Apply change management best practices to support user adoption of system enhancements and new workflows across both IT and RCM teams.
Identify, escalate, and mitigate implementation risks proactively, particularly during periods of acquisition-driven integration activity and clinic onboarding.
Maintain project documentation including status updates, issue tracking, and mitigation strategies.
Travel to client or organizational sites as required to support on-the-ground governance facilitation and stakeholder alignment. 🎯 Requirements
Minimum 7 years of progressive experience spanning both healthcare IT and revenue cycle operations, including demonstrated leadership or senior contributor experience in Patient Financial Services, Hospital billing/follow-up, and Ambulatory/Professional billing; candidates with deep expertise in only one domain will not be considered — this role explicitly requires the ability to work fluently across all areas and serve as a credible peer to RCM, PFS, and IT leaders alike.
Deep, end-to-end knowledge of Epic workflows across both Resolute Hospital Billing (HB) and Resolute Professional Billing (PB), including follow-up, denial management, and patient collections workflows must be able to evaluate IT tickets and build decisions for downstream RCM impact without necessarily functioning as a hands-on Epic builder.
Demonstrated experience designing or managing a governance structure, steering committee, or cross-functional IT prioritization process in a healthcare setting, including stakeholder facilitation at VP and C-suite levels.
Strong project management skills with the ability to manage a portfolio of concurrent initiatives, maintain formal documentation, and drive accountability across teams without direct authority.
Proficiency in revenue cycle KPIs and HFMA-standard performance benchmarks, with the ability to translate operational metrics into system-level priorities and communicate them in financial terms.
Demonstrated knowledge of Patient Financial Services operations, including self-pay segmentation and collections strategy, bad debt and charity care workflows, early-out vendor management, and the intersection of PFS policy decisions with Epic system configuration. Familiarity with IT service management frameworks (ITIL or equivalent) and structured request/change management processes, including SLA management and ticket governance.
Exceptional communication and facilitation skills; capable of presenting to and influencing C-suite, VP, and Director-level audiences across both clinical and IT functions.
Experience supporting health system acquisition activity, clinic integrations, or EHR standardization initiatives.
Ability to interpret operational and system data and translate findings into actionable, prioritized recommendations.
Strong written and verbal communication skills with ability to produce executive-level summaries, governance dashboards, and project status reports.
Willingness and ability to travel to client sites as needed to support on-site engagement; minimum quarterly travel required.
Completion of regulatory/mandatory certifications as required. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Epic Hospital Billing (HB)Epic Professional Billing (PB)ITIL/ITSM Best PracticesGovernance Charter DevelopmentRisk ManagementData AnalysisChange ManagementSLA ManagementRevenue Cycle OptimizationPatient Financial Services Strategy

Soft Skills

Stakeholder FacilitationInfluencing C-Suite AudiencesTeam AccountabilityCommunication SkillsCollaboration

Certifications

PMP CertificationRegulatory Certifications