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Director, Clinical Denials
HealthriseDirector of Clinical Denials providing leadership over clinical denial management with a focus on appeals performance. Building a high-performing team and shaping strategies for multi-payer organizations.
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Provides specialized operational and strategic leadership over the full scope of the organization's clinical denial management function.
- Responsible for driving clinical appeal performance across medical necessity, level-of-care, length-of-stay, DRG clinical validation, and experimental or non-covered service denials for all payer types and service lines.
- Owns the clinical denial function end to end, from the quality of individual appeal letters to the design of appeal workflows.
- Develops clinical appeal writers and manages cross-functional partnerships that address root causes before denials occur.
- Engages physician advisors, payer medical directors, and executive stakeholders with confidence.
- Builds a high-performing clinical appeals team and shapes the clinical denial strategy for a complex, multi-payer organization.
Requirements
What you’ll need- Bachelor's degree in Nursing, Health Information Management, Healthcare Administration, or a related clinical or health sciences field.
- Active Registered Nurse (RN) licensure required; other advanced clinical licensure will be considered in combination with substantial clinical denial leadership experience.
- Minimum 7 years of experience in healthcare revenue cycle with a primary focus on clinical denials management, utilization review, or case management, including at least 3 years in a management or director-level role.
- Demonstrated track record of leading clinical denial teams and driving measurable improvement in appeal overturn rates and clinical denial write-off reduction across multiple payer types.
- Expert-level knowledge of clinical criteria tools including InterQual and MCG/Milliman Care Guidelines, and the ability to apply them to complex clinical appeal arguments.
- Deep understanding of Medicare, Medicaid, Medicare Advantage, and commercial payer medical necessity standards, coverage policies, and managed care authorization processes.
- Working knowledge of ICD-10-CM/PCS diagnosis and procedure coding concepts, MS-DRG and APR-DRG methodology, and DRG clinical validation as they relate to clinical denial rationale.
- Experience managing physician advisor programs and peer-to-peer review workflows for concurrent and retrospective clinical denials.
- Proficiency with major EHR platforms (Epic, Cerner/Oracle Health, or equivalent) and revenue cycle denial management systems.
- Completion of regulatory/mandatory certifications as required.
- Willingness and ability to travel to client or organizational sites as needed.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical denial managementutilization reviewcase managementclinical criteria toolsInterQualMCG/Milliman Care GuidelinesICD-10-CM/PCS codingMS-DRG methodologyAPR-DRG methodologyclinical appeal arguments
Soft Skills
leadershipstrategic thinkingcommunicationcross-functional collaborationteam buildingproblem-solvingstakeholder engagementconfidenceperformance managementmentorship
Certifications
Registered Nurse (RN) licensure