AR Supervisor
Healthrise
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Performs day-to-day payment resolution activities within the Hospital and/or Medical Group partner revenue operations
- Serves as part of the Denials Resolution team responsible for ensuring payments are received on denied accounts
- Determines root causes for discrepancies, minimizing inappropriate payment delays and variances from expected reimbursement, and resolving or escalating issues
- Knows and incorporates Healthrise Core Values
- Performs daily activities as part of the payment resolution team that receives, analyzes, and appeals denials
- Reviews, researches, and resolves payment delays and/or variances
- Processes payments as appropriate in accordance with contracts and policies
- Resolves claims, conducts formal account reviews, identifies lost charge recovery, and analyzes/document delays
- Investigates and addresses overpayment and underpayment accounts
- Applies knowledge of payer rules, contracts, schedules, and other data sources to resolve payment variances
- Proactively follows up on delays and variances with patients and payers
Requirements
- Minimum of 3–5 years of supervisory experience in revenue cycle medical billing
- High school diploma or Associate degree in Accounting, Business Administration, or related field
- Excellent written and verbal communication and organizational skills
- Strong interpersonal and customer service skills
- Attention to detail, accuracy, and time management
- Basic proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel)
- Completion of regulatory/mandatory certifications preferred
- Previous experience with Global Partner vendors preferred
- Experience using Epic
- Strong understanding of California-specific payers
- Familiarity with CPT, ICD-10, and HCPCS coding
- Bilingual (English/Spanish) preferred
Benefits
- Healthrise Core Values
- Collaborate with Patient Access
- Onboarding and training of new AR Specialists
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
medical billingpayment resolutiondenials resolutionroot cause analysisclaims resolutionlost charge recoveryCPT codingICD-10 codingHCPCS codingrevenue cycle management
Soft skills
communication skillsorganizational skillsinterpersonal skillscustomer service skillsattention to detailaccuracytime managementproblem-solving
Certifications
regulatory certificationsmandatory certifications