Collections Consultant

Healthcare Provider Solutions, Inc.

Collections Consultant supporting billing and collections services for healthcare clients in the home care and hospice industries. Requires 4 years of experience in commercial claims follow-up and collections.

Posted 7/28/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in commercial claims follow-up and collections, with a strong ability to analyze insurance contracts, track payment issues, and utilize multiple EMR systems effectively. Proficient in Microsoft Office, particularly Excel, and possesses strong communication skills for effective interaction with insurance companies.

Highest-signal resume keywords

Commercial Claims Follow-UpEMR Systems ExperienceMicrosoft Excel ProficiencyDenials/Rejections in WaystarAccount Receivables Research

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims MonitoringPayment Variance TrackingClaim Error CorrectionInsurance Contract ReadingBasic Math Skills

Soft Skills

Adaptability to ChangeEffective Communication

Tools & Technologies

Microsoft OfficeWaystarPhone Line SystemCopier/ScannerFax

Industry Keywords

Commercial CollectionsMedicare CollectionsNon-Medicare CollectionsEOB ReviewPayment Errors

About the role

Key responsibilities & impact

Collections for multiple clients
Ability to read an insurance contract and monitor claims accordingly
Track trending issues such as reoccurring denials, payment variances, and payer processing delays
Work with multiple systems daily
Ability to adapt to change with ease
Review EOB’s to identify payment errors, denials and low reimbursement
Identify and correct claim errors in clearinghouse and EMR systems
Make phone calls to insurance companies for claim follow-up
Research account receivables for both Medicare and Non-Medicare collections

Requirements

What you’ll need

Must have 4 years of experience in commercial claims follow up and commercial collections
High School Diploma
Ability to utilize Microsoft Office efficiently, including Outlook (email and calendar), and Excel is a must.
Has experience with multiple EMR systems
Has experience with denials/rejections in Waystar
Must be able to read, write, and follow directions in English
Must have knowledge of basic math skills
Knowledge of how to use a phone line system, copier/scanner, fax, and email is a must
Must be able to sit for at least eight hours per day and look at a computer screen

Benefits

Comp & perks

Paid Time Off (PTO; starts accruing day one and is available for use following probationary period of 60 days)
Eleven paid holidays off per calendar year, 2 additional floating holidays annually
Company paid medical and life insurance policy for employee upon eligibility
Dental, vision, and dependent medical coverage offered to employee, at cost upon eligibility
Retirement plan with company match available immediately upon hire