Site Billing Specialist – CPC, CCS, RHIT, RHIA Certification

Healthcare Outcomes Performance Co. (HOPCo)

Site Billing Specialist in a physician managed company improving patient care in orthopedic medicine. Focused on billing accuracy and managing insurance processes.

Posted 6/26/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Maintains productivity and accuracy metrics per department expectation and AEIOU Behavioral Standards.
Abstracts data from medical records to ensure proper coding of diagnosis and procedures including any applicable modifiers.
Reviews insurance denials and rejections to determine next appropriate action steps and obtain necessary information to resolve any outstanding denials/rejections.
Updates and confirms as necessary to allow processing of claims to insurance plans.
Researches all information needed to complete billing process including obtaining information from providers, ancillary services staff and patients.
Attaches referrals/authorizations to appointments/charges if available.
Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement while maintaining work queue goals.
Makes and receives calls to/from patients to collect on self-pay balances and any other outstanding balance.
Councils patients face to face when patients have questions or concerns regarding outstanding balances.
Acts as a resource to staff and providers including providing subject matter expert education on billing and coding guidelines.
Completes daily requests and working through obstacles on account balance to ensure maximum reimbursement.
Identifies and communicates trends and/or potential issues to management team.
Follows and maintains all CORE Institute policies and procedures, including those specific to billing and the Business Office.
Other duties as assigned by leadership.

Requirements

What you’ll need

High school diploma/GED or equivalent working knowledge preferred.
Minimum two to three years of billing experience in a physician practice.
Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers.
Prefer prior coding experience with CPC, CCS, RHIT or RHIA Certification.
Knowledge of government provisions and billing guidelines.
Advanced computer knowledge, including Window based programs.

Benefits

Comp & perks

Normal office environment

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

billingcodingdata abstractionclaims processinginsurance denial managementmedical record reviewreimbursementaccount balance resolutiontrend identificationproblem-solving

Soft Skills

communicationinterpersonal skillscustomer relationship managementteam collaborationpatient counselingresourcefulnessadaptabilityattention to detailtime managementleadership

Certifications

CPCCCSRHITRHIA