Insurance Follow Up Representative

Healthcare Outcomes Performance Co. (HOPCo)

Insurance Follow Up Representative resolving billing issues at CORE Institute. Review claims and collaborate with patients and healthcare staff for effective resolution.

Posted 6/13/2026full-timeRemote • Arizona • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections.
Verifies patient demographic information and insurance eligibility including coordination of benefits.
Updates and confirms as necessary to allow processing of claims to insurance plans.
Verifies receipt of claim with insurance plans.
Determines next appropriate action steps and timeliness of claims maximum reimbursement.
Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients.
Obtains and attaches referrals/authorizations to appointments/charges.
Maintains productivity and accuracy metrics per department expectations and AEIOU Behavioral Standards.
Assumes full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts.
Analyzes account for proper claims processing and payment posting through inquiries from patients or staff.
Identifies and communicates trends and/or potential issues to the management team.
Follows and maintains all HOPCo policies and procedures, including those specific to billing and the Revenue Cycle.

Requirements

What you’ll need

Minimum two to three years of experience in medical billing.
Must be able to communicate effectively with physicians, patients, and the public.
Capable of establishing good working relationships with both internal and external customers.
Preferred Knowledge of computer systems.
Experience with GE patient management system.
Knowledge of the physician billing processes, ICD-10, and CPT coding.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Healthcare Outcomes Performance Co. (HOPCo) Website LinkedIn All Job Openings 1001 - 5000 employees 🤝 B2B ☁️ SaaS 💰 Private equity on 2019-02 B2B
SaaS Healthcare Outcomes Performance Co. (HOPCo) is the largest orthopedic value-based care organization in the U. S. , specializing in comprehensive musculoskeletal (MSK) care delivery, management, and value creation. Led by orthopedic physicians and executives, HOPCo operates an accredited MSK clinically integrated network and offers practice partnership and health system solutions, payor-facing population health and value-based care programs, analytics and outcomes reporting, and digital patient engagement tools to align stakeholders, improve outcomes, and lower total MSK costs. Insurance Follow Up Representative 🔥 49 minutes ago 🌵 Arizona – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔒 Insurance 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections.
Verifies patient demographic information and insurance eligibility including coordination of benefits.
Updates and confirms as necessary to allow processing of claims to insurance plans.
Verifies receipt of claim with insurance plans.
Determines next appropriate action steps and timeliness of claims maximum reimbursement.
Researches all information needed to complete the billing process including obtaining information from providers, ancillary services staff, and patients.
Obtains and attaches referrals/authorizations to appointments/charges.
Maintains productivity and accuracy metrics per department expectations and AEIOU Behavioral Standards.
Assumes full responsibility for reducing the accounts receivable of insurance balances by working through outstanding accounts.
Analyzes account for proper claims processing and payment posting through inquiries from patients or staff.
Identifies and communicates trends and/or potential issues to the management team.
Follows and maintains all HOPCo policies and procedures, including those specific to billing and the Revenue Cycle. 🎯 Requirements
Minimum two to three years of experience in medical billing.
Must be able to communicate effectively with physicians, patients, and the public.
Capable of establishing good working relationships with both internal and external customers.
Preferred Knowledge of computer systems.
Experience with GE patient management system.
Knowledge of the physician billing processes, ICD-10, and CPT coding. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Life Insurance Agent 🔥 4 hours ago Urrly 1 - 10 🎯 Recruiter ⚕️ Healthcare Insurance 🤖 Artificial Intelligence Website LinkedIn All Job Openings Life Insurance Agent for a fast-growing independent insurance team focused on whole life and final expense sales, working remotely across U.S. time zones. 🇺🇸 United States – Remote 💵 $45k - $60k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔒 Insurance Supervisor, Credits – PB Insurance Credits 🔥 5 hours ago Trinity Health 10,000+ employees 📚 Education 🤝 Non-profit 🌍 Social Impact Website LinkedIn All Job Openings Supervisor of PB Insurance Credits managing daily operations within Trinity Health. Coordinating credit resolution activities and leading a team for optimal performance. 🇺🇸 United States – Remote 💵 $27 - $41 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔒 Insurance 🦅 H1B Visa Sponsor Personal Insurance Advisor 🔥 6 hours ago Stewart Title 5001 - 10000 🏠 Real Estate Website LinkedIn All Job Openings Personal Insurance Advisor at Stewart Insurance promoting services and driving new business growth. Engaging clients to assess coverage needs and building relationships for customer success. 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔒 Insurance 🚫👨‍🎓 No degree required Insurance VA 🔥 13 hours ago Ocean Virtual Assistant Solutions 11 - 50 🤝 B2B 💳 Fintech Website LinkedIn All Job Openings Virtual Assistant supporting customers in the insurance industry remotely. Assisting with quotes, billing, and policy inquiries while providing excellent customer service. 🇺🇸 United States – Remote 💵 $4 - $10 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🔒 Insurance 🚫👨‍🎓 No degree required Licensed Insurance Agent 🔥 14 hours ago American Health Marketplace 1001 - 5000 ⚕️ Healthcare Insurance 👥 B2C 🧘 Wellness Website LinkedIn All Job Openings Licensed Insurance Agent providing Medicare guidance and enrollment support at Catch Health. Educating clients and guiding them through the enrollment process while achieving sales goals. 🇺🇸 United States – Remote 💵 $20 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 🔒 Insurance View More Insurance Professional Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

medical billingICD-10 codingCPT codingclaims processingpayment postinginsurance eligibility verificationcoordination of benefitsreferrals/authorizations managementaccounts receivable managementbilling process analysis

Soft Skills

effective communicationrelationship buildingproblem-solvingattention to detailorganizational skillstime managementteam collaborationcustomer servicetrend identificationresponsibility