Account Manager

Health Plans, Inc.

Account Manager responsible for implementing and servicing health solutions for new and existing clients. Collaborating with internal staff and clients to ensure smooth operations.

Posted 6/23/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $80,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact

The Account Manager (AM) is responsible for coordinating and managing the plan implementation for new clients, as well as managing the overall servicing of account issues for existing clients.
Coordinate the implementation of new groups and overall servicing of account issues for existing clients and brokers.
Conduct benefit meetings, producing educational materials, resolving claims/service issues.
Communicate with internal staff on any plan design changes, renewal changes, or other relevant information to ensure the plan runs smoothly for each client.
Develop all employee/employer materials.
Prepare reports requested by employers/brokers.
Assist clients/brokers with analysis of reports.
Notify and assist clients/brokers with compliance and reporting requirements with respect to benefit plans federal mandates etc.

Requirements

What you’ll need

Bachelor’s Degree or equivalent experience
Three to five years’ experience in client services, preferably in the healthcare industry
Effective communicator across all levels
Proven ability to prioritize, multitask, and meet deadlines
Detail-oriented, analytical, and proactive with follow-through
Able to work independently and collaboratively
Understands system interactions and maintains confidentiality
Proficient in Microsoft Office, including Word, Excel, Outlook, and PowerPoint

Benefits

Comp & perks

Medical, Dental and Vision and Prescription Drug Coverage
Fitness Reimbursement Benefit
Employee Assistance Program
Flexible Spending Account & Health Savings Account
401(k) and Quarterly Bonuses
Generous Paid-Time Off & Volunteering Opportunities
Educational Assistance & Professional Development Opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

report analysisbenefit plan complianceclaims resolutionplan implementationeducational material development

Soft Skills

effective communicationprioritizationmultitaskingdeadline managementdetail-orientedanalytical thinkingproactive follow-throughindependent workcollaborative work

Certifications

Bachelor’s Degree