Customer Service Representative
Health Plans, Inc.
full-time
Posted on:
Location Type: Remote
Location: Remote • Florida, Illinois, Massachusetts, Nevada, New Hampshire, New Jersey, South Carolina, Texas, Vermont, Virginia, West Virginia, Wisconsin • 🇺🇸 United States
Visit company websiteJob Level
Junior
About the role
- Serve as a positive team member working toward a common company goal
- Meet department standards and expectations for quality and production
- Efficiently leverage tools and technology to support resolution of issues
- Work with partner departments to resolve customer issues
- Actively participate in and support the learning process
Requirements
- A High School Diploma or equivalent
- 1 – 2 years’ prior customer service using multiple computer systems
- The ability to work independently and as part of a team
- The ability to prioritize tasks, work within timeframes and meet deadlines, while being self-motivated, detailed and organized
- The capacity to recognize and maintain confidentiality
- The aptitude to communicate in a professional and pleasant manner
Benefits
- Medical, Dental and Vision and Prescription Drug Coverage
- Fitness Reimbursement Benefit
- Employee Assistance Program
- Flexible Spending Account & Health Savings Account
- 401(k) and Quarterly Bonuses
- Generous Paid-Time Off & Volunteering Opportunities
- Educational Assistance & Professional Development Opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
team memberself-motivateddetailedorganizedprioritize tasksmeet deadlinescommunicate professionallymaintain confidentiality
Certifications
High School Diploma